Adjudicator

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

• Full-time

• Salary: $45,000.00 - $48,796.80 annual (based on education and experience)

• Primary Working Hours: M-F; 8:00am – 5:00pm

• FLSA Status: Non-Exempt

• Location: Oklahoma City, OK or Tulsa, OK

• Travel: None

• Supervisory: No

• Measures to ensure due process to employers and claimants according to the state guidelines as noted in the OESC Act, and federal guidelines as noted by the United States Department of Labor (USDOL). 

• Conduct fact finding with claimants and employers via phone, mail and e-mail to gather information needed to issue a non-monetary decision that meets benefits, timeliness and quality measures as prescribed by the guidelines of the USDOL.

• Add potential issues when deemed necessary for the adjudication process (or release them).

• Enter claimant overpayments; ensure proper and complete documentation is in the file for the appeal process.

• Responsible for the completion and accuracy of all data entry into the computer system and to the Claim Record Card of each file.  Data should be entered completely and accurately, and all non-monetary determinations should be written in a manner that can easily be understood by both claimants and employers.

• Follow the required OESC’s safety / security protocols.

• Participate in required Division training regimen.

• On-site attendance is an essential function of the position, as the role requires direct interaction with staff, clients, and on-site office resources.

These job functions, responsibilities and activities may change at any time with or without notice.

• • Computer Skills – Employee must be capable of proficiently using OESC’s standard software (Microsoft Office - Word, Outlook, Excel, Access, and Teams), and the Internet, as well as proficiency to learn other software as needed.

  • Employee must be capable of lifting, carrying, and moving objects of up to 25 pounds.

  • Preference will be given to bilingual Spanish. 

  • Preference will be given to those with one year of call center experience.

• Work is typically performed in the office setting with climate-controlled settings and exposure to noise levels determined by the office environment.  While performing the duties of the job, the employee is required to talk, stand, bend, walk, and reach with hands and arms requiring periods of sitting or standing and daily use of computer and phone. It also requires the occasional use of office machinery in accordance with safety and security protocols.

• OESC is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

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