Employee Wellbeing Administrator

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Deliver analyses of HR data; identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.

Carry out complex HR data processing tasks; advise colleagues when needed and use expertise to help improve data collection tools and administration processes.

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Validate, input, and maintain payroll data to ensure the accurate and efficient delivery of payroll services; prepare payroll for bank submission and entry into financial systems; prepare manual payments when required; prepare payroll reports and reconciliations.

Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

Create a local document management system for an office or department.

Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.

Initiate and monitor the administration of onboarding and/or offboarding processes to ensure that all processes are completed accurately, efficiently, and on time.

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Purpose of the Role:

The Employee Wellbeing Administrator supports the Wellbeing and Culture Specialist in delivering the organisation’s employee wellness offering. The role is responsible for manning the Wellness Centre and providing efficient, confidential and professional administrative support across all wellness activities. The role will also assist with culture-related items as required, contributing to a healthy, engaged and positive workplace.

Minimum Requirements:

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Namibian Citizenship.

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Relevant NQF 6 Tertiary Qualification in Industrial Psychology / Psychology or HR Management.

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2-3 year experience in an HR and/or Organizational Effectiveness / Wellness environment will be advantageous.

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Strong Administrative, Planning and Interpersonal skills.

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Excellent Communication, Empathy, Relationship-building and Facilitation skills.

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Computer literacy in MS Office (Excel, Word and PowerPoint).

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Highly motivated, a team player and a self-starter.

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Well organised and dynamic;

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Able to maintain confidentiality and handle sensitive employee information with discretion; and

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Able to work well under pressure.

Job Specification:

Wellness Centre Operations

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Man the Wellness Centre during operating hours, serving as a welcoming, confidential and professional first point of contact for employees.

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Manage Wellness Centre bookings, appointments, referrals and employee enquiries, and direct employees to the relevant Employee Assistance Programme (EAP) services and wellbeing resources.

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Ensure the Wellness Centre is clean, adequately stocked, maintained and operating effectively, and report maintenance or supply issues timeously.

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Maintain strict confidentiality of employee information and ensure adherence to policies, procedures and guidelines.

Wellness Administration Support

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Assist the Wellbeing and Culture Specialist with the administrative and logistical arrangements for wellness programmes, awareness campaigns, events, workshops, health screenings and wellness sessions.

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Support engagements with service providers, medical practitioners and other wellbeing partners, including scheduling, logistics and related administrative arrangements.

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Provide administrative support to the Wellbeing Champion network, including meeting arrangements, minutes and follow-up on actions.

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Maintain wellbeing records, databases, attendance registers and programme statistics, and prepare monthly wellness reports.

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Process wellness-related documentation, quotations, orders, invoices and communication material, and promote available EAP services and wellbeing resources.

Culture Support

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Assist the Wellbeing and Culture Specialist with culture-related items as required.

General

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Perform any other administrative duties that may reasonably be expected of the role or be assigned by the line manager.

The Old Mutual Story!