Project Coordinator 100% (FTE) - MILAN

Role: Project Coordinator

Location: Milan 

About the role: 

You'll be a central coordinator in a high-output in-house studio, managing the flow of content production projects from brief to delivery. The work spans video and post-production, web content (static and dynamic), eCommerce assets, print, and point-of-sale materials — often across multiple projects at once.

This is a client-facing position that requires someone organised, calm under pressure, and genuinely engaged in the craft of content production. You'll act as the connective tissue between client and creative team — translating requirements clearly, tracking progress, and ensuring every deliverable lands on time and to the right standard

What you will be doing: 

• Partner with the client to understand content requirements across stills, video, animation, and digital formats, and brief the creative team with clarity and precision.
• Coordinate multiple projects simultaneously, managing timelines and keeping all stakeholders informed of progress, changes, and potential risks.
• Review content at every production stage to confirm accuracy, brief alignment, and adherence to brand guidelines before delivery.
• Input and maintain accurate, up-to-date project data in the studio management system — supporting visibility and accountability across the team.
• Support production workflows across eCommerce content, print materials, and point-of-sale assets, flagging issues early and proposing practical solutions.
• Build strong working relationships with client stakeholders, responding promptly and professionally to requests and feedback.
• Contribute to a collaborative team culture — sharing knowledge, seeking feedback, and actively looking for ways to improve how the studio operates.
• Develop your expertise in digital and print production, taking ownership of your learning and growth within the role. 

What you need to be great in this role: 

• A proactive, solution-oriented approach: you move projects forward and find practical ways through challenges.
• Strong organisational skills with the ability to manage multiple workstreams simultaneously without losing attention to detail.
• An understanding of digital and print content production, including eCommerce, web content, video, and point-of-sale materials.
• Clear, confident communication — you listen actively, ask the right questions, and keep people informed at every stage.
• The ability to stay calm and clear-headed in a fast-paced, client-facing environment.
• A collaborative mindset and genuine enthusiasm for working with people across different disciplines and skill sets.
• Professional proficiency in English, written and spoken — essential for this role.
• Professional proficiency in Italian is a strong advantage for this Milan-based, client-facing position.\
• Experience in a communications or marketing agency environment.
• Familiarity with project management or studio management platforms.
• A background in marketing, communications, or a related field — through study, work, or self-directed learning.
• Basic proficiency with Gen AI tools relevant to content coordination and production workflows.
• Curiosity about how AI can support project tracking, communication, and content quality.
• Willingness to develop prompting skills and explore AI-assisted ways of working.
• Agentic mindset: the ability to break complex projects into clear steps and find efficient, resourceful paths to delivery.

Req ID: 17457

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