Senior Social Media Manager

United States·New Yorksenior

MarketingSocial Media Manager

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Quick Summary

Key Responsibilities

Team Oversight and Operations Serve as operational lead for the social media team, tracking progress across key deliverables including Culture Squad outputs, creator briefs, reporting cycles,

Requirements Summary

A strong background in social media management, built across multiple brands or complex, fast-moving environments Proven ability to lead, guide,

Technical Tools

MarketingSocial Media Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

About the Role

~1 min read

Serve as operational lead for the social media team, tracking progress across key deliverables including Culture Squad outputs, creator briefs, reporting cycles, and channel management
Partner daily with the Account Manager and Project Manager as part of the Mission Control team, flagging risks, clearing blockers, and keeping the team on track
Monitor workload and output quality across the team, realigning priorities when needed and escalating to Mission Control partners where appropriate
Hold the team accountable to timelines and quality standards, leading through influence rather than formal authority
Identify workflow gaps and develop practical solutions that improve how the team operates day to day
Coach and guide social media team members on an ongoing basis

Set and maintain quality standards for social media output across the studio
Develop, document, and iterate on team processes, templates, and workflows that improve consistency and efficiency
Stay ahead of platform updates, algorithm changes, and emerging social trends, translating them into clear, actionable guidance for the team
Act as the primary resource for social media best practice across M Studio

Contribute social media expertise to integrated campaign work and wider studio projects, including brand campaigns
Support briefing, channel planning, and content approach for campaign work alongside the broader team
Advise on platform suitability, audience engagement, and content strategy as needed

What you need to be great in this role:

A strong background in social media management, built across multiple brands or complex, fast-moving environments
Proven ability to lead, guide, and influence a team without formal line management authority, bringing people along through clarity, credibility, and consistency
Sharp operational instincts: you identify gaps before they become problems and bring structure to complex, multi-workstream environments
Expert-level knowledge of Instagram and TikTok, with strong working knowledge of YouTube, Pinterest, Snapchat, and other major social platforms
Experience contributing to social strategy within integrated campaigns and brand work
Confidence working in matrixed environments alongside account, project management, and creative teams
Experience with social reporting and listening, including interpreting performance data and communicating insights clearly to stakeholders; familiarity with tools such as Dash Social and Talkwalker is a plus
Comfort using project management and content planning tools such as Airtable
Familiarity with creator and influencer brief development
Experience operating across multiple brands in a complex, fast-moving environment
Advanced use of Gen AI tools relevant to social media to enhance output quality and team efficiency
Experience designing AI-assisted workflows for yourself and the wider team
Ability to train team members on effective, responsible AI tool usage
Agentic approach to complex, multi-step challenges with a clear bias for action
Strong understanding of AI capabilities and limitations, with rigorous human oversight applied throughout

Req ID: 18743

#LI-SP1 #LI-Midsenior #LI-Hybird

At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Salary Range

$97,750—$109,250 USD

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

Our recruitment process does not employ artificial intelligence. Candidate evaluation and selection are conducted without AI-supported screening or decision-making.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.