Social Media Manager, TikTok and Founder

You are a culturally plugged, TikTok-obsessed content creator and strategist who understands how to own TikTok  content and TikTok Shop. You will drive Once Upon a Farm’s TikTok presence end-to-end—strategy, creation, publishing, and performance—while also developing and producing content for our co-founders. This role will have vendor resources, but must be able to execute content on their own as well. While this is a remote role, this candidate must be based out of Los Angeles, CA , NYC or San Francisco/Bay Area, CA.

This is a rare dual mandate: roughly half your time is building Once Upon a Farm’s TikTok into a high-converting Gen-Z and millennial destination, and the other half is working directly our founders to develop their own content. You will report to the Senior Manager of Social and collaborate closely with the broader Marketing and Creative teams.

• Own our TikTok channel as the driver of primarily Gen-Z audience growth, with a secondary focus on Millennial parents, health enthusiasts, and athletes, to help Once Upon a Farm find niche markets to expand reach, brand awareness, and TikTok Shop revenue
• Develop and execute a platform-native content strategy built around Once Upon a Farm’s product lineup, brand mission, and cultural relevance to young parents and Gen-Z consumers
• Build and manage Once Upon a Farm’s TikTok Shop presence along with the E-Commerce team, driving traffic, conversion, and repeat purchase through shoppable content, live formats, and product integrations
• Stay ahead of TikTok trends, sounds, formats, and creator culture to ensure our brand is consistently early, authentic, and on-platform
• Partner with the Senior Manager of Social Media on cross-platform content strategy, ensuring TikTok content complements and amplifies Once Upon a Farm’s Instagram and YouTube presence
• Work proactively within your budget to find and develop agencies and influencers who can create additional TikTok Content for the brand.

• Personally concept, shoot, edit, and publish much of Once Upon a Farm’s TikTok content—you are the creator, not just the director
• Develop recurring formats and series that build audience loyalty and drive saves, shares, and follows
• Create content spanning product storytelling, childhood nutrition education, brand values, and culturally relevant moments—all tailored for a TikTok-first audience
• Capture real-time content at brand events, activations, and shoots with prepared concepts and shot lists, and direct on-site photographers and videographers to do the same with your art direction.
• Brief and collaborate with the Partnerships & Influencer team to activate creators who extend OFarm’s TikTok reach and authenticity.
• Own vendor selection, outreach, payment and execution for the TikTok platform including agencies, CGI creators and videographers.

• Work directly with our founders to produce content, with a focus on TikTok and Instagram.
• Work with Once Upon a Farm Brand team to proactively identify relevant brand moments in a timely manner, allowing you time to capture, execute and edit the content with founders ahead of launch.
• Translate founders’ authentic personality, passions, and voice into platform-native content that resonates with their audiences, while reinforcing their roles as our founders.
• Concept, produce, and edit content for Once Upon a Farm specific founder appearances—including product launches, campaigns, and brand storytelling moments—that works in concert with their personal channel’s content
• Develop repeatable formats for founders that are engaging, sustainable, and distinctly theirs
• Coordinate shoot logistics, prep shot lists and talking points, and ensure content is captured efficiently during Jen’s available windows

• Track and report on TikTok KPIs including follower growth, engagement rate, video views, TikTok Shop GMV, and conversion metrics
• Translate performance data into actionable content decisions—double down on what works, kill what doesn’t
• Partner with the E-commerce team to align TikTok content with promotional calendars and TikTok Shop campaigns
• Present TikTok and Founder content performance to stakeholders in quarterly business reviews

• 4+  years of social media or content experience, with a significant portion focused on TikTok content creation and strategy
• Demonstrated ability to grow a TikTok account and drive measurable business outcomes—including TikTok Shop—through original content
• Deep, native understanding of TikTok’s algorithm, trends, and creator ecosystem; you consume the platform daily and can spot an emerging format before it peaks
• Proven experience creating content for or alongside a public figure, founder, or talent—comfortable navigating the balance between authentic personal voice and brand alignment
• Hands-on creator skills: you can concept, shoot (ideally on mobile), and edit (CapCut, Adobe, or equivalent) a high-performing TikTok video yourself
• Experience in CPG, beauty, food, lifestyle, or wellness brands strongly preferred
• Strong copywriting instincts with the ability to adapt voice across Onec Upon a Farm’s brand and founders’ personal tone
• Comfortable working with senior stakeholders and talent; professional, organized, and discreet
• Highly self-directed—you manage your own production schedule, publishing calendar, and performance reporting without hand-holding
• Must provide a portfolio that includes TikTok content you personally created and can speak to the strategy and outcome behind
• Must demonstrate measurable TikTok results: follower growth, viral content, Shop-driven revenue, or equivalent
• Must be comfortable on-screen and directing talent in a low-fuss, high-output production environment
• Previous exposure to cross-functional work between Sustainability and People & Culture preferred
• This role must be based out of Los Angeles, CA , NYC or San Francisco
• Please note that visa sponsorship is not available for this position

• Remote-first work environment
• Annual Bonus
• 401(k) program + 4% company match after three months
• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance
• Monthly Cell and Internet Stipend
• Quarterly Farm-to-Fridge home deliveries and Employee Discounts
• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon a Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey
• Unlimited Paid Time Off
• Paid Volunteer Time
• Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections
• Medical Insurance for the employee is covered at 100% on select plans, with additional plan options at a reduced cost to the employee
• Vision and Dental Insurance are covered at 100% for the employee and dependents
• Life insurance
• Flexible spending account and Health Savings Accounts for applicable plans
• Employee assistance program (EAP)
• All other benefits, leaves, and insurance as required by law, based on your specific residence
• And so much more!

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