Senior Complaints Operations Manager

United Kingdom·Manchestersenior

OperationsOperations Manager

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Quick Summary

Overview

Senior Complaints Operations Manager 🌏 Manchester 💷 Discretionary Company Bonus Scheme ⏰ Monday – Saturday (37.

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OperationsOperations Manager

What We Offer

~2 min read

✓🌏25 days holiday (rising to 28 after 3 years’ service) plus bank holidays, to take time to recharge and do something you love.

✓🤒 Private Medical - via vitality, with reward schemes paid for you and your family.

✓🤒 Health cash plan - via Simply Health for employee's and children claiming money back for dental, optical, etc

✓👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future.

✓🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit.

✓🤟Employee discounts – discounts you can access anywhere, anytime for all major shops.

✓👌1 day volunteer day per year – an opportunity to give back to the community each year.

✓⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).

✓🤧Paid sick leave – enhanced company sick pay.

✓👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

Requirements

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☎️ Initial screening (30 mins)
🔦 Capability and values interview (1 hour)
💻 Final Interview

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.

Embrace being human – empathy and diversity make us stronger
Strive for awesome – it’s awesome when we do better every day
Everyone’s a builder – we’re in this together and we win as a team
Bravely honest – we’re honest with ourselves and everyone else
Think customer – they’re at the heart of everything we do

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.

Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.

We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email careers@oodlefinance.com.

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