Direct Support Professional-Exception Rate

1. Use person-centered practices, including healthy and professional boundaries, de-escalation, and recognition of trends, triggers, and behavior patterns.

2. Develop strategies that engage and motivate each person to receive services.

3. Assist with personal care, including hygiene, bathing, toileting, ostomy care, incontinence support, transfers, and skin care.

4. Understand personal care needs, including support for aging, fall prevention, and dementia-related concerns.

5. Provide transportation to and from medical appointments, and support during the appointment, as needed.

6. Follow medical plans, administer treatments and medications according to procedure, advocate at appointments, document outcomes, and share updates promptly.

7. Teach personal safety skills, including emergency procedures, household and community safety, vulnerability awareness, and crisis or health plan protocols.

8. Support social development, including self-esteem, communication, friendships, appropriate interactions, and conflict resolution.

9. Assess needs, observe skills, contribute to program objectives, and implement plans that help each person reach their potential. Participate in goal setting and identify methods for achieving goals.

10. Provide instruction according to outcome methods and document services and progress daily.

11. Implement complex behavioral support strategies consistently.

12. Exhibit effective communication and customer service skills.

13. Know when to communicate changes directly to the team and when to escalate concerns to the Program Manager.

14. Share person and program information clearly and promptly.

• High school diploma or GED required in this role.
• Minimum of two years of direct support professional experience in either a group home or senior care facility.
• Minimum of one year of mental health experience in supporting people with bipolar disorder, dissociative identity disorder, PTSD, severe anxiety, or other significant mental health conditions.
• Valid driver’s license required to drive company vehicles.
• Experience of technology which include Office 365, Case Management & EMAR systems; time and scheduling management systems.
• The ability to lift up to 40 pounds to assist people with disabilities with their transfer and mobility needs.

Opportunity Partners is an Equal Opportunity employer committed to affirmative action and a welcoming environment for people of diverse communities. Our call to advance diversity, equity and inclusion is rooted in our organizational values and in our mission.