CRM Associate

• Implement, manage, and report on CRM campaigns for Optimove clients.
• Develop CRM strategies based on industry best practices.
• Build and modify email templates using a drag and drop editor.
• Provide high-level analysis and recommendations on CRM campaign performance, including segmentation, content, and offers.
• Support client migrations and assist with project coordination and execution.
• Collaborate with internal teams to deliver successful client outcomes.

• Bachelor's degree (completed or in progress) or relevant CRM experience.
• Consulting or client-facing experience.
• Excellent attention to detail with strong critical thinking and problem-solving skills.
• Excellent written and verbal communication skills. 
• Proficiency in Excel.
• Ability to manage multiple priorities in a fast-paced environment.
• Eagerness to learn and develop within a customer-focused role.
• Must be eligible to work in the UK – we are unable to provide sponsorship at this time
• This is a Hybrid role, and you will be required in our Dundee office two days per week. 

• Experience with an Email Service Provider (ESP).
• Understanding of CRM strategies and lifecycle marketing.
• Basic HTML knowledge.
• Photoshop experience is a plus.

Optimove offers a vibrant, people-first culture where innovation, ownership, and continuous learning shape everything we do. Our UK team enjoys a modern office with a hybrid work model, daily lunch budget when onsite, and a fully stocked kitchen, along with a wide range of social events throughout the year. We’re committed to helping our people grow in an inclusive, supportive workplace recognised as one of the UK’s Best Workplaces in Tech and for Wellbeing.