Product Designer- San Francisco HQ

As designer at Orb, you’ll drive the end-to-end design process, from early discovery research through to implementation. You’ll own solutioning and vision setting for Orb’s revenue reporting and invoicing products in partnership with your team

Our team is thoughtful about what makes a world-class user experience. We value opinionated defaults with strong safeguards–and will look to you to help guide our users to the best outcomes.

In this role you will:

• Lead user research sessions—including discovery interviews, contextual inquiries, and usability tests—to deeply understand user workflows, uncover pain points, and validate solutions through prototype feedback

• Rapidly iterate on solutions through low- and high-fidelity prototypes, using each round to de-risk assumptions and sharpen the problem definition

• Partner with engineers and product managers from day zero to shape the direction of new initiatives, balancing user needs, technical constraints, and business goals

• Frame ambiguous problems into clear design opportunities, defining success criteria alongside product and engineering partners

• Actively participate in design critique—soliciting feedback early, offering thoughtful critique to peers, and raising the quality bar across the team

• Partner closely with engineers throughout implementation to ensure the shipped experience matches design intent, and make pragmatic trade-offs when it doesn't

• Contribute to and evolve the design system alongside other designers—proposing new patterns, refining existing components, and championing consistency across surfaces

• Communicate design decisions clearly to cross-functional stakeholders, grounding recommendations in user research, data, and craft principles

• Own the end-to-end quality of your work, from initial research through post-launch measurement and iteration

• 5+ years of professional design experience, preferably in B2B SaaS

• You excel at distilling complex workflows into intuitive user experiences

• You are a strong communicator that thrives with cross-functional collaboration and are excited about collaborating with product and engineering counterparts

• You work iteratively, sharing early and often

• You think in systems and are constantly evaluating how your design decisions interact with the entire product ecosystem

• You are able to break large design initiatives into smaller, shippable pieces without sacrificing usability

• You have an exceptional eye for detail

• Get excited about content design/UX copywriting

• Have experience working on products that are designed for accounting and finance personas

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.