Court Operations Associate (Records Clerk)

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Job Description:

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Oregon City, Oregon rests on the Willamette River southeast of Portland. It is part of the Portland Metropolitan Area (along with Beaverton, Gresham, Hillsboro, and Vancouver, WA). Oregon City was the first capital of Oregon prior to the creation of the Oregon Territory in 1848. Before settling on Salem in 1864, the capital was moved several times to several different cities. It is also the end point of the Oregon Trail. Oregon City has the only “vertical street” in the nation, Elevator Street. Activities include museums, historic buildings, and over 22 city parks, including Clackamette Park at the confluence of the Willamette and Clackamas rivers. Oregon City is also home to Willamette Falls, the largest waterfall by volume in the Pacific Northwest.

The Clackamas County Circuit Court is hiring a Records Clerk (Court Operations Associate).

In this role…

You will image, file, maintain the integrity of and purge legal documents in accordance with written procedure. You will verify image quality, determine the status and placement of the record and perform records research and data entry. You will retrieve and return files to the court’s off-site records facility for administrative operational units, court staff, attorneys, county agencies and the public.

As part of the position, you will provide information regarding pending and closed cases, policies, or procedures of the Records Unit and the court. You will also explain Oregon Judicial Department (OJD) and local court policy and procedures regarding case types to other employees and customers. Assisting the public with computer terminals and providing information contained on the internal case management system will also be part of your duties.

Assigned tasks may be changed to accommodate workload and organizational needs. 

Instructions for REQUIRED Cover Letter and Work History/Resume

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. The attached cover letter file should include your name (ex: Cover Letter – First Name Last Name).
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume / Cover Letter section of the application. The attached resume file should include your name (ex: Resume – First Name Last Name).  
  
  OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf, .tiff) or Microsoft Word (.docx)
• Acceptable format: Image (.jpg, .jpeg, .png) or Notepad (.txt)
• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word ’97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent

(These must be verifiable.)

None.

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

(These must be addressed in your cover letter.)

• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience performing a variety of clerical or administrative tasks in a business or professional environment.
• Experience maintaining accuracy and meeting deadlines despite frequent interruption or distracting surroundings.
• Experience explaining processes, procedures, or policies to a wide audience.
• Experience reviewing documents for completeness and accuracy.
• Experience identifying and safeguarding confidential information and materials.
• Experience using a variety of software programs to access and input information and complete various tasks.

• This is a full-time, limited-duration position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA Non-Exempt and is eligible for overtime compensation for hours worked in excess of 40 per work week.
• Occasional after-hours or overtime work may be required.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, and scanner.
• Long periods of sitting or standing while working at a computer.
• Ability to lift 40 pounds.

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience.  For more information on pay equity, click here.

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.