Debt Recovery Specialist (f/m/x) – (French Speaker)

Founded in Oslo, Norway, Otovo aims to change the way people consume energy in their homes by offering a better, cleaner, and more affordable solution: photovoltaic (PV) solar panels.

Over the years, Otovo has developed a marketplace and digital tools that allow customers to quickly receive offers for solar installations. With our technology, we efficiently connect customers and installers to make solar energy more accessible across Europe.

We are looking for a motivated (Junior) Collections Specialist to join our European Operations Center. In this role, you will support the Finance team by managing outstanding receivables and maintaining clear, professional communication with our customers.

This position is ideal for someone at an early stage of their finance career who wants to grow in an international and purpose-driven environment.

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  Manage a portfolio of overdue customer accounts

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  Contact customers via phone and email regarding payments

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  Set up and document payment plans

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  Process payments and support cash allocation

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  Ensure accurate account reconciliation

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  Support collection targets and quality standards

• 1–2 years of experience in collections, billing, or accounts receivable (or relevant internships)

• Fluency in French and English

• Basic understanding of collection and reconciliation processes

• Confident with Excel; ERP experience (e.g. NetSuite) is a plus

• Structured, reliable, and detail-oriented working style

• Customer-focused mindset and strong communication skills