Staff Product Manager - Member Understanding & Intelligence

We are looking for a Staff Product Manager - Member Understanding & Intelligence to join this team. This is a Staff-level individual contributor role with strategic ownership of member understanding and intelligence capabilities. You will drive strategy independently and be relied upon to make high-impact decisions with minimal oversight.

You will work closely with product, engineering, and executive leadership on the strategy for Oura's personalization platform, and you will often be the person connecting company-level goals to concrete roadmaps.

We're building the member understanding and intelligence layer that powers Oura's evolution from tracking device to personalized health companion. This role will lead our US-based AI/ML capabilities, driving strategy for how we use member context to deliver truly personalized experiences. 

You'll ship personalization features, run experiments to validate what works, and build foundational capabilities that other product teams leverage.

• →Shape the vision and strategy for member understanding & intelligence: Define and evolve a product vision for how Oura understands members and serves members truly personalized experiences. Build conviction around which context types unlock the most member value and business impact, balancing platform capabilities with member-facing experiences.
• →Own outcomes across both platform and member experience layers: Drive a roadmap that balances robust platform capabilities (APIs, data models) with delightful member-facing features. Navigate the tension between building infrastructure that enables other teams and shipping features that prove member value.
• →Deeply understand our members and their health journeys: Partner with research, science, and data teams to understand which contextual factors actually drive personalization quality and health outcomes. Map end-to-end journeys, identify where generic guidance fails members, and prioritize the context types that matter most for our target ICPs and health outcomes.
• →Partner with senior and executive leaders: Structure clear narratives and options for high-impact decisions in a high-ambiguity environment. Connect work to company-level goals and use measurable outcomes to build trust and alignment across Oura. 
• →Drive internal adoption of capabilities: Work closely with other product teams to identify the highest-value integration points. Ensure the platform is well-documented, understood, and reliably supports their roadmaps.   
• →Measure impact and learn fast: Define success metrics, instrumentation needs, and experimentation plans for Context Engines. Build the A/B testing infrastructure that enables rapid iteration on personalization approaches. Use data and member feedback to validate which context types drive member value.

• Product Experience: 7+ years of Product Management experience in data platform, ML, or consumer technology products, with a proven track record of shipping successful products at scale. At least 2 years at Staff/Principal level or equivalent strategic scope.
• Production AI/ML Experience: You have shipped ML-powered personalization or LLM features in production. Hands-on experience with prompt engineering, RAG architectures, and managing cost/performance tradeoffs of AI at scale. You understand constraints of shipping GenAI at scale, and lead technical roadmap discussions on model integration, experimentation infrastructure, and vendor selection.
• Consumer Product Intuition: Experience shipping consumer-facing features at scale. You understand the "Value > Effort" equation and can balance platform capabilities with member-facing experiences that feel rewarding, not burdensome.
• Systems Thinking: Ability to design data architectures and ontologies that scale across multiple use cases and teams. Comfortable working with concepts like ETL pipelines, data normalization, and interoperability standards.