GTM Systems Administrator

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. 

Pantheon's revenue engine runs on a modern go-to-market stack, and we are hiring a GTM Systems Administrator to own the day-to-day administration, automation, integrations, and data quality of the systems our Sales team relies on every day. You will help modernize and consolidate our GTM systems alongside external implementation partners, co-administer our CPQ with Deal Desk, and keep revenue-critical workflows running smoothly at month and quarter end. If you are the person who is equally at home in an admin console and a middleware recipe, and you like your work to matter to the number, come build with us.

• Administer our CRM platform: objects and data model, pipelines, workflows and automation, permissions, and reporting
• Play a key role in major systems modernization projects alongside external implementation partners: data mapping and validation, workflow rebuilds, parallel-run support, and cutover execution
• Build and maintain integrations across the GTM stack using middleware (Workato) and native connectors: CPQ, conversation intelligence, chat, dialer, enrichment, and partner platforms
• Co-administer DealHub CPQ with our Deal Desk, keeping quote-to-order flowing
• Respond quickly to revenue-blocking issues, especially at month and quarter end
• Own data quality across the revenue stack: deduplication, enrichment, routing integrity, and regular audits
• Document what you build and enable sales users, partnering with RevOps and Enablement on rollout and adoption

• 4-7+ years administering CRM and GTM systems at a B2B SaaS company
• Deep hands-on experience administering a modern CRM platform: data model and objects, pipelines, workflows and automation, permissions, and reporting; experience across more than one CRM ecosystem is a plus
• Integration experience: middleware such as Workato (strongly preferred) or similar, native connectors, and comfort working with APIs and webhooks when needed
• Quote-to-cash familiarity: CPQ administration (DealHub or similar) and how quoting, ordering, and billing hang together
• Experience supporting a migration or dual-run environment: disciplined about change management, sandboxes, and testing
• Security-minded: SSO app configuration and least-privilege permissioning
• A clear communicator who partners well with Sales, Deal Desk, and RevOps stakeholders under time pressure
• CRM platform certifications, Workato Automation Pro, and familiarity with tools like Gong, Qualified, or PartnerStack are a plus