Barista - Starbucks RSW Airport

We are looking for passionate individuals with Coffee/Barista experience to fill our roles in a dining environment. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. Our opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

The following are intended as basic requirements. Success will come to the individual who can expand upon these job
requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.
• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
• Operate coffee making equipment. Dismantling and cleaning machinery, as needed.
• Prepare and present beverages according to established recipe and presentation standards.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup,  and documentation.
• Maintain a clean organized work environment that is free of safety hazards including trash, sweeping, mopping, and dishes.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

Ability to work various shifts in a 7/365 team-oriented environment.

Coffee or Barista experience a plus.

Excellent customer service skills and an ability to communicate effectively, in English.
Strong self-motivation, leadership, and organizational skills.
Positive interpersonal skills.
Self-starter able to prioritize and handle various tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Proficiency required in reading, writing and mathematics, in English.
Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder and walking long distances.
Standing for long periods of time and the ability to work in an environment with varying temperatures.