Superviseur L'Equipe Paradies Lagadière

• Démontrer une experience de vente dans un environment de vente au detail rapide et axe sur le service
• Capacite démontrée a accueillir, vendre et remercier le client
• Accorder la priorité au client ben tout temps
• Offrir un service client memorable et hautement personnalise grace a des analyses des besoins et a des recommandations de produits 
• Offrir aux clients des produits et service promotionnels
• Etre capable de resoudre les problemes de service la clientèles et de les faire remonter au besoin
• Creer et entretenir de bonnes relations de travail avec les autres associes
• Maintenir l'apparence du magasin en ce qui concerne le marchandisage visuel, l'entretien ménager et les normes d'entretien
• Effectuer les transactions des clients de manière efficace et precise sur notre point de vente
• Effecteur efficacement et avec precision tous les contrôles de processus requis 
• Suivre les politiques et procedures de l'entreprise et maintenir un environment de travail sur 
• Comprendre et se conformer aux procedures opérationnelles normalisées de manipulation des espèces et de prevention des pertes

• Diplôme d'etudes secondaires ou l'equivalent requis
• Au moins un an d'esperience dans le commerce de detail ou le service a la clientele/la supervision est preferable. Capacite a travailler sur différents quarts de travail dans un environnement axe sur l'equipe 7/365
• Excellentes competences en service a la clientele et capacite a communiquer efficacement en anglais
• Autonome, capable de prioriser et de gérer diverses taches simultanément
• Capacite a s'adapter aux priorities changement et aux situations imprévues
• Maitrise requise de la lecture, de l'ecriture net des mathématiques
• Capacite a réussir la verification des antécédents criminels fédéraux, la verification des antecedents de Paradies et les exigences applicables de la FAA exigences du ministre des Transports
• Travail a l'ordinateur, levage de charges lourdes (40 lbs) longues périodes debout, escalade, levage, flexion, travail de nuit, ou de fin semaine, dans un magasin ou un groupe d'associes aux ventes
• Bilingue/français et anglais

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standard
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

• High school diploma or equivalency required
• Minimum one year of retail or customer service/supervisory experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of sales associates.
• Able to work varied shifts including weekends, evenings, nights and Stat Holidays.
• Bilingual/French and English

Zone Managers are leaders that drive sales, service, and operational excellence in the location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.