IT Security Analyst

About PayByPhone

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

About The Role

Location: Vancouver, BC (Hybrid)

Employment type: Full-time

Reports to: Manager, IT Security

A successful IT Security Analyst will provide Business and IT Security analysis services for stakeholders. The Security Analyst will work with teams to uncover security and compliance requirements, gap analysis and work with IT on IT security projects and initiatives for Corporate IT Security.

Key Responsibilities

• Provides security analyst services for PayByPhone teams
• Works with compliance to ensure Corporate IT and IT Security are compliant
• Participates in business and technical security requirements
• Maintains and enhances operational security controls
• Monitors environment for information security concerns
• Participates in incident response planning and execution
• Works with IT on IT Security projects
• Contributes to information security policy and processes

Key Requirements

• 5+ years experience in a similar role
• Post secondary education or combination of experience and capability
• Certifications in A+, Network+, Security+, CISSP, PCIP would be an asset
• Experience in General IT projects and common technologies related to security, antivirus, firewalls, and web filtering
• Windows Environments - Server and Desktop 2000+
• Linux experience a big plus
• Any programming experience a big plus
• Team player required, any formal team membership training is a plus

What We Offer

Compensation: The expected salary range for this role is $85,000 – $100,000 CAD. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.

Retirement Savings Program: Access to our retirement savings program (RRSP for Canada / 401(k) for U.S.-based employees).

Vacation: All permanent full-time employees start with 4 weeks of vacation per year.

Personal Days: We provide 5 personal days annually, in addition to paid sick days, to support flexibility and work-life balance.

Comprehensive medical & dental coverage:

Employee Assistance Program (EAP): Access to confidential support services and resources for you and your family.

Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.

Working at PayByPhone

We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:

• Make things happen
• Stay curious
• Work together
• Have fun
• See through our customers’ eyes

These principles shape how we collaborate, innovate, and deliver on our commitments.

We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at askhr@paybyphone.com.

Want to see our values in action? Visit our Instagram and LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more.