Lead Implementation Specialist, T&S

United States·Bostonfull-timelead

Implementation SpecialistCustomer Success

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Quick Summary

Overview

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work,

Technical Tools

Implementation SpecialistCustomer Success

What We Offer

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As a Lead Implementation Specialist – Travel & Spend, you’ll own high-complexity onboarding projects for our SMB and Enterprise customers. You will work with Travel, Expense and Invoice Perk Products, leading projects that often involve ERP integrations. You’ll be the driving force that keeps internal teams, customer stakeholders, and external partners aligned, ensuring smooth rollouts, rapid adoption, and successful go-lives.

With your deep product knowledge, strong financial acumen, and understanding of ERP systems, you’ll guide customers through sophisticated setups while acting as a trusted advisor. You’ll lead by example, coaching team members and shaping a world-class

✓Receive competitive compensation and equity ownership in Perk

✓Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays

✓Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan

✓Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date

✓Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans

✓Plan for your future with our 401(k) plan with company matching contributions

✓Care for your furry friends through partner discounts on pet insurance

✓Join our unforgettable Perk events, including our spectacular annual summer party

✓Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones

✓Focus on your family with 12-16 weeks’ paid parental leave

✓Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes

✓Broaden your horizons with up to 20 "Work from Anywhere" days per year

Responsibilities

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Nice to Have

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Prior experience with self-serve or custom integrations (SSO, HRIS, SCIM, ERP, CRM) and a strong interest in ERP systems, finance, and the technology around them.
Experience in consulting, finance, or direct customer onboarding/technical implementation
Experience in Spend Management solution or ERP implementation
English language working proficiency is a must, other languages are a strong plus!

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

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