Serbian Digital Content Specialist (m,f)

We are partnering with a leading European BPO to hire a enthusiastic Serbian-speaking Digital Trust & Safety specialist for their growing Team, working from Sofia. You will be moderating the content of a major international company. A work permit in Bulgaria or EU/Shengen citizenship is required.

• Review user-generated back-office information to ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

• Fluent in Serbian (C1)
• B2 or higher English language skill
• Eligibility to work in Bulgaria (work permit, EU / Shengen citizenship)
• Knowledge of pop culture, global events, and culture of the market(s) you are serving
• High attention to detail
• Ability to defend decisions and provide context in thought process
• Ability to identify patterns in behavior that can be leveraged for improved decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset