SAM Pro / SaaS License Management Specialist

(contract)Remotemid

OperationsManagement

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Quick Summary

Overview

We are looking for a SAM Pro / SaaS License Management Specialist with strong ServiceNow experience to support software asset management, SaaS license optimization, integrations,

Technical Tools

OperationsManagement

We are looking for a SAM Pro / SaaS License Management Specialist with strong ServiceNow experience to support software asset management, SaaS license optimization, integrations, and platform development.

Responsibilities

~1 min read

→Normalize and rationalize 18K+ software models, distinguishing applications from IT components.
→Manage software entitlements, identify unused licenses, and drive license reclamation and cost savings.
→Configure ServiceNow SaaS License Management and determine which SaaS applications should be tracked.
→Build web gateway, SSO, and expense-data integrations to feed usage data into SaaS License Management.
→Develop scheduled data feeds to the portfolio platform, replacing manual REST-based data pulls.
→Implement application attributes such as criticality, purpose, and data classification.
→Configure owner attestation and promotion workflows.
→Build and maintain CMDB Health dashboards and reporting.
→Partner with stakeholders to improve software governance, data quality, and license optimization.

Hands-on experience with ServiceNow SAM Pro / Software Asset Management and SaaS License Management.
Experience with software model normalization, entitlements, license reclamation, and SaaS application tracking.
ServiceNow platform development and integration experience.
Strong knowledge of IntegrationHub, REST/Table API, and Flow Designer.
Experience building integrations and scheduled data feeds.
CIS-SAM certification preferred/strongly desired.
CSA (Certified System Administrator) certification preferred.