Integrations Operations Program Manager

United States - San FranciscoFull-timemid

EngineeringOperationsProject & Program Management

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

We believe that the way people interact with their finances will drastically improve in the next few years.

Technical Tools

EngineeringOperationsProject & Program Management

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

We are the Engineering Operations team at Plaid. We keep Plaid's engineering organization and its partners running smoothly, spanning multiple operational focus areas: AI Ops, Eng Ops, FinOps, and Network Enablement (NEA) Ops.

You will be the operational owner for Plaid's integrations and migrations, coordinating across engineering, product, and partner teams to drive execution from planning through launch. You will also help scale Charged Access operations as the program grows and serve as the connective tissue between our NEA team and Support, ensuring priorities are aligned and joint initiatives stay on track. You'll build the artifacts, processes, and communication rhythms that give leaders and stakeholders a reliable source of truth on what's on track, what's at risk, and what needs attention.

Own end-to-end operational governance for new bank integrations, integration upgrades, and PD3 migrations (~10–20 active at any time).

Build and maintain master timelines, institution status trackers, risk/decision logs, and launch readiness checklists.

Drive structured risk, issue, and escalation management across integrations and migrations.

Provide regular, high-signal status updates to leadership.

Coordinate milestones, dependencies, and handoffs across Access, PD3/ProFound, DPR, and Data Access.

Help lead Charged Access operational coordination including project tracking, risk logs, stakeholder follow-ups as the program scales.

Own the NEA–Support operational relationship: priority alignment, joint initiative tracking, and communication cadence.

Run retros after complex launches and fold learnings back into processes.

Design and govern repeatable processes for how integrations and migrations are scoped, planned, executed, and launched.

5+ years of experience in program management, technical operations, or a similar cross-functional operations role.

Proven track record running complex, multi-stakeholder programs with tight timelines.

Strong organizational skills and experience building program artifacts (timelines, trackers, risk logs).

Excellent written and verbal communication; ability to translate technical details into clear narratives for different audiences.

Comfort with ambiguity and high-pressure environments.

Experience working closely with engineering teams.

Nice to have: technical background or experience with bank integrations, APIs, or financial infrastructure; experience with migration programs; familiarity with support operations partnerships.

Listing Details

Posted: March 25, 2026
First seen: March 26, 2026
Last seen: April 11, 2026

Posting Health

Days active: 16
Repost count: 0
Trust Level: 60%
Scored at: April 11, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trustcandidate experience

Apply for this position ↗

Plaid

lever

Plaid is used by thousands of digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by many of the largest banks to make it easy for consumers to connect their financial accounts with the apps and services they want to use.

Employees

350

Founded

2013

Domain

plaid.com

Jobs

View 95 jobs

View company profile

Salary

USD 172800–259200

per year