Ppro5d ago

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Senior Engineering Manager - Card Payments

Brazil·São PauloPermanent - full timesenior

EngineeringEngineering Manager

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Quick Summary

Overview

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay.

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EngineeringEngineering Manager

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

As Senior Engineering Manager for the Card Processing domain, you will lead the engineering teams responsible for building, operating and evolving PPRO's local card-rail capabilities. You will partner closely with Product, Security, Risk & Compliance and Commercial teams to deliver reliable, secure and scalable payment solutions that enable PSPs and merchants to sell globally.

In addition to leading your engineering organisation, you will act as an engineering leader within our São Paulo hub, helping foster a collaborative, inclusive engineering culture while supporting engineering excellence across teams.

You will balance technical leadership, operational execution and people development, creating an environment where managers and engineers can thrive, innovate and continuously improve.

Build and evolve a world-class local card processing platform that maximises approval rates, minimises fraud and operational cost, and provides customers with seamless access to local card schemes.

Lead multiple engineering teams to successfully deliver high-quality, secure and scalable card payment solutions.

Translate engineering and product strategy into clear execution plans, ensuring delivery aligns with customer and business priorities.

Drive predictable delivery through strong engineering practices, continuous improvement and data-informed decision making.

Partner with Product to balance customer value, technical excellence and delivery outcomes.

Champion modern software engineering practices including continuous delivery, automated testing and DevOps ownership.

Ensure teams embed observability, operational excellence and automated compliance throughout the software development lifecycle.

Promote a culture of accountability, continuous improvement and learning across teams.

Foster innovation by encouraging experimentation, learning and iterative improvement while maintaining platform reliability.

Lead, coach and develop Engineering Managers and engineers, creating clear growth opportunities and succession plans across your organisation.

Build diverse, inclusive and psychologically safe teams where individuals can contribute, learn and perform at their best.

Provide regular, clear and solution-focused feedback while actively seeking feedback to continuously improve your own leadership.

Recognise and celebrate team achievements, encouraging collaboration across engineering and business functions.

Own operational health across your teams, using metrics such as availability, latency, quality, incident trends and customer outcomes to drive continuous improvement.

Support continuous optimisation of authorisation performance, platform resilience and operational efficiency.

Establish effective incident management, operational reviews and continuous learning practices.

Role model a security-first mindset and partner closely with Security, Risk and Compliance teams to ensure organisational standards are embedded into engineering practices.

Ensure teams understand regulatory, scheme and security requirements and build solutions that meet compliance expectations.

Promote proactive risk management throughout delivery and operations.

Build strong partnerships with Product, Commercial, Partnerships and other Engineering teams to deliver shared outcomes.

Navigate complex stakeholder relationships through clear, transparent communication.

Adapt team priorities as organisational and market needs evolve while maintaining alignment with broader engineering objectives.

Support the São Paulo engineering community by fostering collaboration, inclusion and knowledge sharing across teams.

Proven experience leading multiple engineering teams, including developing Engineering Managers, within an API-first and high-availability environment.

Experience delivering software within payments, fintech or another regulated industry is highly desirable.

Strong technical background with cloud-native architectures, microservices, Java, Spring Boot and AWS.

Experience driving engineering excellence through CI/CD, DevOps, observability and operational best practices.

Demonstrated ability to lead through influence, balancing technical, product and business priorities.

Strong customer focus with the ability to connect engineering decisions to customer outcomes.

Excellent communication skills with the ability to engage technical and non-technical stakeholders across cultures.

Fluency in English and Portuguese.

Understanding of PSP economics, Latin American acquiring and global payment ecosystems.

Experience with card scheme integrations, authorisation, clearing & settlement, disputes and PCI DSS.

Experience leading geographically distributed engineering teams.

What we offer:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including life insurance, health insurance + dental plan and travel insurance.

Meal vouchers - BRL 54/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Transportation Voucher - we will cover your costs of commute!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC - private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.

Pet-friendly office- Because work is better with your paw-tners by your side

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.