Credit Control & Receivables Administrator | Prime Head Office

Credit Control & Receivables Administrator |
Prime Head Office

Location: Wellington | Department: Finance | Reports to: Group Finance Manager

About Us

Prime Property is a multi-disciplined property group with a diverse portfolio spanning commercial office buildings, parking facilities, hotels, residential properties, boarding houses, industrial assets, and retail spaces. The group also develops residential land and housing estates across New Zealand.

We are committed to delivering high-quality property services while maintaining strong financial discipline, operational excellence, and positive stakeholder relationships.

About the Role

We are seeking a detail-oriented and proactive Credit Control & Receivables Administrator to join our Finance team.

In this role, you will be responsible for the accurate processing of daily receipts, managing debtor accounts across commercial and parking portfolios, and actively supporting debt recovery processes. You will play a key role in maintaining healthy cash flow, ensuring financial accuracy, and supporting strong relationships with tenants, customers, and internal teams.

This is a hands-on role suited to someone who enjoys problem-solving, working with financial systems, and improving processes.

Key Responsibilities

Receivables & Receipting

• Accurately process and allocate daily receipts across parking, commercial, and other property income streams
• Raise invoices for miscellaneous income (including casual parking and Airbnb revenue)
• Reconcile payments within property management and accounting systems

• Investigate and resolve unidentified deposits and payment discrepancies

Credit Control & Debt Management

• Monitor and manage debtor balances and arrears across portfolios
• Follow up overdue accounts in line with lease agreements and company policies
• Issue statements and reminder communications via the accounting system
• Liaise with tenants, customers, and property managers to resolve account queries
• Maintain accurate records of all debt collection activity and communications
• Prepare arrears and debtor reporting (fortnightly for parking, monthly for commercial)
• Escalate high-risk or overdue accounts appropriately and in a timely manner

Reporting & Reconciliations

• Support month-end receivables and bank reconciliations
• Assist with reporting for management and property teams
• Ensure data integrity across finance and property systems

Continuous Improvement

• Support automation and process improvement initiatives
• Contribute to system optimisation and efficiency improvements

About You

You will bring:

• Experience in accounts receivable, credit control, debt collection, or finance administration
• Exposure to property, parking, hospitality, or commercial environments (advantageous)
• Strong understanding of debtor management and reconciliations
• Experience with accounting systems (Yardi or similar preferred)
• Intermediate Excel skills and confidence working with financial data
• Strong communication skills and a professional, customer-focused approach
• High attention to detail and accuracy
• Strong organisational and time management skills
• A proactive mindset and willingness to improve processes

You are:

• Reliable, self-motivated, and solution-focused
• Comfortable managing competing priorities and deadlines
• Able to work independently while contributing to a team environment
• Professional when dealing with sensitive financial and customer information

What Success Looks Like

• Daily receipting completed accurately and on time
• Debtor balances actively managed and reduced
• Minimal unidentified or unreconciled transactions
• Timely follow-up and escalation of overdue accounts
• Accurate and timely reporting to management
• Strong working relationships with internal and external stakeholders

Why Join Us?

You’ll be part of a collaborative finance and operations environment where your work directly contributes to financial performance and operational success across a diverse property portfolio. You’ll also have opportunities to improve processes and help shape more efficient systems.

How to Apply

If you’re ready to take the next step in your finance career and enjoy working in a dynamic property environment, we’d love to hear from you.

Please submit your CV and a brief cover letter outlining your experience.