Business Analyst (freelance)

PwC’s Public Sector practice delivers advisory and analytical support for EU institutions, focusing on process optimizations, structural reforms, and digitalization. Our teams work across complex assignments for EU institutions, public authorities and international organizations, combining multidisciplinary expertise to provie high‑quality, evidence‑based solutions. 

• Model and document business processes, value streams, business capabilities, roles, and data structures,
• Elicit, analyse, validate, and manage business requirements and user stories,
• Collaborate closely with business experts, Product Owners, architects, and development teams throughout the software development lifecycle,
• Translate business, user, and technical needs into detailed business requirements specifications,
• Maintain and track requirements and user stories throughout the project lifecycle,
• Analyse existing systems and identify opportunities for improvement and optimisation,
• Support the preparation of business cases, feasibility studies, and solution recommendations,
• Contribute to solution design, testing, quality assurance, and change management activities,
• Design, validate, and continuously improve business processes to drive operational excellence,
• Conduct quantitative business analysis, including cost-benefit and what-if analyses,
• Define and monitor business process performance indicators and measurement frameworks,
• Support business stakeholders in the development of strategic and tactical plans,
• Develop transition roadmaps and support business architecture initiatives,
• Lead and support organisational change activities, including stakeholder engagement and user adoption,
• Coach and support users during the implementation of new processes and systems,
• Communicate project objectives, business cases, requirements, and scope to key stakeholders.

• At least one internationally recognized Business Analysis certifications, such as CBAP, Certified UML Professional (Foundation Level), BPMN 2 Fundamental, or equivalent,
• Minimum 8 years of experience as a Business Analyst working on large-scale information systems,
• Proven experience in business analysis activities related to enterprise information systems supporting: Human Resource Management, Asset Management, Financial Processes, Grant Agreement Management,
• Experience working on projects involving system integrations and data platforms,
• Demonstrated experience throughout the full software development lifecycle (SDLC),
• Strong knowledge of business process modelling using BPMN,
• Proven experience in requirements elicitation, analysis, and management,
• Solid understanding of modelling and analysis techniques, including UML (activity diagrams, state diagrams, capability diagrams, logical data models, etc.).
• Practical experience using modelling tools such as Sparx Enterprise Architect, ARIS Architect, or equivalent solutions,
• Good understanding of SQL and data analysis techniques,
• Excellent analytical, communication, and stakeholder management skills,
• Strong documentation capabilities with the ability to create and maintain high-quality analytical and project documentation,
• Excellent problem-solving skills and attention to detail,
• Willingness to engage as a freelancer under a B2B contract model in a long term project,
• Experience working with EU Agencies, European Institutions, or public sector organizations is nice to have.

• Impactful projects — assignments matched to your expertise and the specific needs of each project,  
• A high degree of freedom in delivery — you choose how to execute the agreed deliverables within clearly defined expectations,  
• A flexible collaboration model — a clearly outlined scope and engagement timeline tailored to the project,  
• Growth through practice — challenging cases, knowledge exchange, and opportunities to build your expert portfolio.  

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