Manager - Workforce Management

Malaysia·Kuala Lumpurmid

OperationsManagement

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Overview

Line of ServiceTax Industry/SectorNot Applicable SpecialismGeneral Tax Consulting Management LevelManager Job Description & SummaryAt PwC,

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OperationsManagement

Tax

Not Applicable

General Tax Consulting

Manager

At PwC, our Workforce team focuses on helping organizations deliver sustainable outcomes through their people. We are seeking individuals who are passionate about shaping the future AI enhanced workforce, with a strong interest in leveraging AI, analytics and digital technologies to deliver innovative AI enhanced workforce solutions.

We advise a range of local, regional and global clients on all aspects of people strategy, underlying compliance and governance in many areas of business-driven HR programmes.

As a Manager within our Workforce Management practice, you will help clients design and deploy innovative, AI-enhanced workforce solutions. You'll work alongside a team of talent and rewards specialists who bring their expertise together to improve the way work works — across organisation design, strategic workforce planning, future skills and skill-gap analysis, transformation action plans, and performance and total rewards.

You will lead engagement teams, own client relationships, and drive the integration of AI, analytics, and digital tools into every facet of workforce and HR transformation.

You should be interested in building and showcasing your skills within the following areas:

People analytics - Leveraging data and AI to drive workforce decisions, designing analytics frameworks, performing quantitative/qualitative research.

HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.

HR service delivery – Exploring different service delivery models (eg. Shared services, outsourcing) and leveraging technology and automation to drive smart and intuitive people practices.

Employee experience – Be able to think differently, usage of design thinking to develop HR practices that engages the mindset and behaviours of the workforce.

HR policy & processes review - provide practical frameworks to refine operating processes and reduce costs, or improve service levels across the entire HR services value chain.

Ability to analyse data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulation.

Creating people data sets and aligning these to wider organisational data sets. Using and applying quantitative and qualitative research design and carrying out data analysis, from basic to multivariate analysis to solve problems.

Responsibilities

~1 min read

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Career Development, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Performance Management, Employee Retention, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Organizational Development (OD), Organizational Management, Organizational Psychology, Personnel Development, Professional Courage, Relationship Building, Self-Awareness {+ 16 more}