Customer Success & Partner Onboarding Manager - Loyalty and Partner Platforms (B2B)

We're looking for a proactive, detail-oriented, and AI-savvy Customer Success & Partner Onboarding Manager to own the onboarding and lifecycle management of B2B customers within the qiibee ecosystem (partnered with Miles & More, Etihad Guest, and more).

In this role, you'll combine customer empathy with AI-powered workflows to guide customers through every stage — from technical setup to live launch, campaign optimization, and ongoing success management. You'll leverage AI tools daily to automate repetitive tasks, surface insights from data, and deliver a faster, smarter customer experience at scale.

• Fully remote work
• Competitive monthly salary package
• Equity share and qiibee tokens (QBX), sharing in our success
• Funding for educational development
• Fast-paced remote startup environment

At qiibee we are on a mission to unlock the purchasing power and maximising the liquidity of the global rewards economy. You'll work in a fast-paced startup environment, where professional and personal development is highly valued. We're looking for ambitious team members ready to go the extra mile to achieve our goals and fulfils our mission. If this sounds like your dream job, we would love to hear from you! 🌟