People Operations Specialist

• →Manage and optimize our HRIS, employee data, benefits administration, and payroll support processes with a high degree of accuracy and ownership.
• →Lead and support HR projects that improve operational effectiveness and strengthen the employee experience like our mentorship program, internship program, and professional development and wellness.
• →Drive usage of Quantum Workplace software internally and provide guidance to our ProdDev teams.
• →Interpret policies, data, and trends to provide thoughtful guidance and recommendations to employees and managers.
• →Administer and track leaves of absence and maintain required employment documentation with discretion and care.
• →Design, document, and continuously improve Employee Success team workflows to reduce manual work and increase efficiency.
• →Evaluate and implement AI tools and automation to streamline reporting and enhance team productivity while preserving a high-touch employee experience.
• →Build trust and real connection with employees and managers — you're often the first person they come to, and how you show up matters as much as what you know.
• →Serve as a trusted resource for employees and managers, handling sensitive matters with professionalism, empathy, and sound judgment.
• →Identify patterns in employee questions or operational challenges and proactively recommend improvements.
• →Integrate inclusive practices into daily operations to ensure fairness and consistency across all People processes.

• You bring about 2 to 3 years of experience in HR, People Operations, HRIS administration, or something closely related.
• A SHRM-CP, PHR, or similar certification is a plus, but not a deal breaker.
• You've worked hands-on in an HRIS (we use Paylocity) and have supported benefits administration, not just observed it.
• You enjoy improving processes and have used reporting tools or AI to make work more efficient and less manual. We regularly use Claude, Slack, and Copilot.
• You're comfortable in Excel and don't shy away from data, dashboards, or digging into details.
• This role is hybrid and requires being in our Omaha office 2 to 3 days per week. We're flexible on this, but believe being present and connected to our people is a core of this job.
• You build trust quickly and connect easily with people at every level — employees come to you because you're approachable.
• You're comfortable wearing a lot of hats and shifting gears between detailed data work and real, human conversations, often in the same afternoon.
• You're known for follow-through. If you say you'll handle something, it gets handled.
• You communicate clearly and can adjust your style depending on who you're talking to.
• You genuinely like helping people and bringing clarity to moments that can otherwise feel confusing or overwhelming.

Applications close July 30^th. Initial phone screens will start the following week.

The interview process includes four steps:

1. Phone screen with the hiring manager, Cyndi
2. In-person interview with Cyndi
3. Team interview
4. Office visit and CEO meet and greet

We will keep you informed along the way!