Automotive Tire Claims Specialist - Mercedes Benz

The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for a Tire Claims Specialist with Rallye Mercedes Benz! The ideal candidate is looking for a long-term position with an outstanding team, with excellent customer service experience to play a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, motivated individual with automotive service experience.

Responsibilities for this position include:

• Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
• Handle paperwork for all tire claims for coverage and payment.
• Submit paperwork with the claims carrier for payments quickly and efficiently.
• Follow up with claims to ensure they are being processed correctly.
• Check with parts for tire pricing and availability.
• Effectively communicate with both vendors and customers on claims status.
• Assist in service administration functions. Included but not limited to: loaner car responsibilities, reception, and scanning.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

• High School Diploma or Equivalent
• Previous cashier, administrative, or customer service experience.
• Possess basic computer & phone skills
• Proficiency in the use of Microsoft, and Google Suites; and experience with CDK.
• Experience with effectively and politely interacting with customers and other employees.