Property Administrator - Luxury Residence, Midtown Toronto

Realstar is seeking a polished, service-driven Property Administrator to join the team at one of our premier luxury residential buildings in Midtown Toronto. If you thrive on creating a five-star resident experience and enjoy the variety of leasing, administration, and day-to-day property operations, we'd love to hear from you. Job Type: Full-time Location: Midtown Toronto, ON Reports to: Property Manager About the Role As Property Administrator, you'll be the first point of contact for residents and prospective residents at our building, handling everything from leasing and administration to resident relations. You'll play a key part in maintaining the elevated standard our residents expect, both in how the building looks and in the service they receive. What You'll Do Leasing & Administration Show and lease suites to prospective residents Prepare applications and leases, and conduct credit, reference, and employment checks Coordinate rent receipts and bank deposits Draft resident notices and maintain positive resident relations Answer phones professionally and manage petty cash and general filing Use property management software to record transactions and manage lease renewals Resident & Customer Service Greet and interact with residents and prospective residents in a warm, professional manner Respond to resident concerns and service requests within 24 hours, following up to ensure satisfaction Plan and host resident events (holiday parties, summer barbeques, and more) Recognize and accommodate the unique needs of long-term residents Foster a neighbourly community atmosphere through initiatives like food drives and garage sales Property Upkeep Maintain common areas (lobbies, elevators, hallways, stairwells, windows) and amenity spaces (laundry rooms, swimming pool, recreation rooms) to a five-star standard Prepare vacant units for move-in, including cleaning of appliances, floors, walls, windows, kitchens, washrooms, and balconies Address minor maintenance items such as light fixtures, vents, filters, and plumbing fixtures Handle cleaning chemicals safely and in line with WHMIS standards What You Bring Previous property management or similar customer service experience is an asset Strong administrative and organizational skills, with solid computer and keyboarding ability Excellent written and verbal communication skills A polished, professional presentation and a genuine "can-do" attitude Ability to work independently and manage day-to-day responsibilities with minimal supervision Working knowledge of life safety, fire safety, and emergency procedures Bilingual in English and French is an asset Compensation, Benefits & Perks Salary: $60,000 – $70,000 annually, based on experience Employer paid extended health and dental benefits Life insurance and AD&D coverage Annual bonuses based on personal and company performance Extensive and ongoing training programs in a work-smart environment Gym membership discount Awards for years of service Opportunities for career development Inclusive and diverse work environment Annual holiday parties & summer BBQs Why Realstar Realstar is a leading Canadian multi-residential property management company with communities across the country. We offer our team members competitive compensation, opportunities for growth, and the chance to work at some of the most sought-after addresses in the city.