Network Engineer

United States·Baton Rougemid

Network EngineerInfrastructure & Cloud

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Quick Summary

Overview

Network Engineer Baton Rouge Community College (BRCC) Baton Rouge, Louisiana Building Reliable Networks, Enabling Innovation,

Technical Tools

Network EngineerInfrastructure & Cloud

Baton Rouge, Louisiana

Building Reliable Networks, Enabling Innovation, and Supporting Institutional Excellence

The Network Engineer is responsible for supporting, maintaining, troubleshooting, and monitoring the college's enterprise network infrastructure and security systems. This position works under the direction of senior network engineers and IT leadership to ensure the availability, security, and performance of wired, wireless, voice, and physical security systems.

The ideal candidate will have experience with Fortinet products, network troubleshooting, and enterprise networking fundamentals. This position provides operational support for campus network services, security platforms, Zoom Phone, and Verkada security systems.

This position may require occasional evening, weekend, and emergency maintenance work to support critical infrastructure upgrades and incident response activities.

Responsibilities

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Configure, monitor, and troubleshoot Fortinet network and security solutions.
Support and maintain FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiNAC, FortiEMS, and FortiPAM.
Assist with network deployments, upgrades, and maintenance activities.
Monitor network performance and respond to alerts and incidents.
Troubleshoot Layer 1 through Layer 7 connectivity, performance, and security issues across wired, wireless, voice, and application environments.
Support VLANs, routing, switching, DHCP, DNS, VPNs, and wireless networking.
Maintain network documentation, diagrams, and operational procedures.

Assist with firewall policy management and security monitoring.
Monitor security events using FortiAnalyzer and other security tools.
Support endpoint security and Zero Trust initiatives through FortiEMS and FortiNAC.
Participate in vulnerability remediation and security incident response activities.
Maintain compliance with organizational security policies and standards.

Support Zoom Phone administration and troubleshooting.
Assist users with call routing, auto attendants, call queues, and phone provisioning.
Coordinate with vendors and service providers to resolve voice-related issues.

Support Verkada camera systems and related infrastructure.
Assist with camera deployments, troubleshooting, firmware updates, and monitoring.

Other duties as assigned

Requirements

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Associate degree in Information Technology, Computer Science, Networking, or related field; or equivalent experience.

1–3 years of experience supporting enterprise network infrastructure.
CCNA and NSE 4, or Network+ and NSE 4

Nice to Have

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Experience with FortiGate firewalls in an enterprise environment.
Experience with FortiSwitch and FortiAP deployments.
Experience with FortiManager and FortiAnalyzer.
Experience with FortiNAC, FortiAuthenticator, FortiEMS, or FortiPAM.
Experience supporting Zoom Phone and Verkada systems.
CompTIA Security+ certification.

Strong troubleshooting and analytical skills.
Excellent verbal and written communication skills.
Strong customer service orientation.
Ability to work independently and as part of a team.

What We Offer

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Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.

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