OPS - Museum Visitor Services Rep (15-20 hours/week)

United States·Gainesvillemid

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Requirements Summary

High school diploma or GED. Job Description: Why Join Our Team? Our Museum Visitor Representatives are at the forefront of creating welcoming, engaging experiences for Museum visitors.

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Classification Title:	OPS
Classification Minimum Requirements:	High school diploma or GED.
Job Description:

What We Offer

~2 min read

Our Museum Visitor Representatives are at the forefront of creating welcoming, engaging experiences for Museum visitors. As one of the first points of contact for guests, Museum Visitor Representatives help set the tone for each visitor’s experience and serve as ambassadors for the Museum and its collections.

Visitor Service Representatives are an important part of the Museum’s front-line visitor experience. They welcome and assist visitors, sell exhibition tickets, answer the multi-line telephone system, and provide support in the Museum Store. They serve as knowledgeable ambassadors of the Museum and help foster a positive and welcoming environment for all visitors.

Essential duties include:

✓Greeting and assisting Museum visitors in a friendly and professional manner.

✓Selling tickets and assisting with admissions.

✓Assisting customers in the Museum Store.

✓Answering and directing calls through the Museum’s multi-line phone system.

✓Providing information and directions to visitors.

✓Handling cash and point-of-sale transactions.

✓Maintaining a welcoming and positive environment for Museum visitors.

✓Performing other visitor service duties as needed.

✓High school diploma or GED.

✓Strong customer service and communication skills.

✓Ability to work a flexible schedule, including weekdays, weekends and holidays.