Temporary Event Customer Service Representative - 16 York

Location: Lot 87 - 16 York Street
Start Date: August 1, 2026
End date: August 15, 2026
Shift: Varies depending on concerts, Shifts normally 6:00pm-12:00am

**Changes may be made to this schedule are subject to operational requirements.

Deadline: Tuesday, July 28th, 2026, at 5:00pm
This is an internal position for all UFCW Impark employees. 

As Event Customer Service Representative, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets.