Shift Manager - Birmingham

London - On-Sitefull-timemid

OperationsShift Supervisor

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Quick Summary

Overview

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M),

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OperationsShift Supervisor

Please note: We offer Day and Night Shifts

Responsibilities

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Overseeing sortation operations during your shift to ensure targets are met
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Supporting with recruitment, onboarding, and training of site operatives
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Leading, motivating, and coaching your team to high performance
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Ensuring health & safety standards are upheld and continuously improved
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Identifying and acting on opportunities to drive efficiency and service quality
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Collaborating with stakeholders to support the wider success of the site

Previous experience in a fast-paced operational or warehouse environment
A proactive leader with strong communication and team-building skills
Able to think on your feet, solve problems, and make sound decisions under pressure
Comfortable using data to track performance and make improvements
A hands-on, positive attitude and a willingness to roll up your sleeves

What We Offer

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✓Aim with Precision: You define problems clearly and measure your impact meticulously.

✓Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.

✓1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.

✓All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.

✓People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.

✓Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.