User Researcher II

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

• Design, plan, and execute end-to-end research studies using appropriate qualitative and quantitative methodologies with guidance from senior team members 

• Conduct and synthesize research projects including user interviews, usability testing sessions, surveys, card sorting, and contribute to A/B testing initiatives 

• Synthesize research findings into clear, actionable insights and present recommendations to cross-functional teams with a compelling, influential story.  

• Analyze insights from research sessions to identify key opportunities and user needs 

• Works collaboratively and communicates effectively with peers and managers 

• Monitor and analyze user behavior metrics and usability benchmarks with support from senior researchers 

• Support the evaluation and optimization of research methodologies to improve quality and efficiency of insights 

• Assist with research operations including participant recruitment, scheduling, and research repository maintenance 

• Degree in Human-Computer Interaction, Anthropology, Social Science, Design Research, Psychology, Cognitive Science or related field 

• 3-5 years of experience in UX Research or equivalent combination of education and experience 

• Proficiency in qualitative research methods including interviews, contextual inquiry and observational studies 

• Working knowledge of quantitative research methods including survey design and basic statistical analysis 

• Familiarity with mixed-methods research approaches 

• Experience with evaluative research including usability testing and heuristic evaluation 

• Exposure to generative and exploratory research techniques 

• Ability to execute research protocols and discussion guides 

• Experience with participant recruitment and screening 

• Understanding of research ethics and informed consent practices 

• Experience conducting research with diverse user groups 

• Portfolio showcasing research projects, methodologies applied, and measurable impact on product outcomes 

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

For California Residents, please see our Privacy Notice for California Job Candidates here. 

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For more information about Renaissance, visit: https://www.renaissance.com