Medical Assistant / MA

Reno Orthopedic Center wants you to join the team as a Medical Assistant! Interested in applying to PA or APRN school and need healthcare experience to strengthen your application? We are willing to train motivated candidates as Medical Assistants, providing valuable hands-on clinical experience while supporting your future career goals. We are seeking an enthusiastic and dedicated team member to play a vital role in assisting the physician with patient care, while also managing treatment-related duties, organizational responsibilities, and communication tasks to ensure smooth and efficient healthcare delivery at our Main 555 N Arlington Ave location.

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
• We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
• We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x-ray films, and correspondence;
• Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit;
• Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record;
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
• Assist the physician with all treatment procedures;
• Prepare for injections utilizing sterile techniques and BBP protocols;
• Draw medications for injections;
• Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;
• Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account;
• Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards;
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record;
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

Certifications/Education

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR one year of experience in a medical setting;
• High school diploma/GED;

Knowledge of:

• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices.