Sales & Operations Specialist, RC Capital

RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.

We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.

We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.

This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.

RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.

As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.

This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.

• Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.

• Map the lifecycle from first signal through activation and live-account support.

• Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.

• Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.

• Ship one concrete improvement to a workflow, report, playbook, or automation.

• Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.

• Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.

• Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.

• Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.

• Support marketing efforts to deliver on targets.

• Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.

• Improve key lifecycle measures such as conversion, activation speed, utilization and retention.

• Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.

• Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.

• Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.

Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat, including tips to help you succeed.

• How we think about hiring and team design: Building a Winning Team

• The values that guide how we work: Our Values

• How we work as a remote team: How We Work Remotely at RevenueCat

• What to expect from our interview process: Interview Expectations

• What to expect from comp and employment: Employment FAQ