Ripple2h ago

Sales Operations Specialist

Chicagomid

SalesOperationsSales Operations SpecialistBusiness Insights Analyst

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Overview

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SalesOperationsSales Operations SpecialistBusiness Insights Analyst

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.

As part of the Revenue Operations team, this role is a strategic partner to Sales, Marketing, and Customer Success — combining deep analytical expertise with hands-on RevOps experience to drive business improvements and revenue growth. This role goes beyond reporting: it identifies opportunities, influences decisions, and translates complex data into compelling narratives that move the business forward. Working closely with the Data Architect and Data Engineer, the role also helps shape data architecture, close data gaps, and strengthen governance practices across the GTM tech stack.

Responsibilities

~1 min read

→Partner with Business Partners and GTM leaders to understand priorities, surface insights, and recommend actions — acting as a strategic partner, not just a reporting resource
→Translate business questions into clear, compelling narratives and visual insights that anticipate trends, opportunities, and risks
→Present findings confidently to senior stakeholders, adapting the message to technical and non-technical audiences
→Develop predictive models and forecasting frameworks to support strategic decision-making across GTM functions
→Create scenario analysis and "what-if" modeling to support strategic planning initiatives
→Identify patterns and anomalies in data that signal emerging opportunities or potential challenges
→Build forward-looking dashboards and reports that enable teams to act proactively rather than reactively
→Proactively identify inefficiencies in GTM processes and drive cross-functional improvements — defining the problem, quantifying the impact, and tracking outcomes
→Enable Business Partners to utilize available tools and data through training, documentation, and ongoing supportIdentify data gaps and root causes impacting analytical accuracy and collaborate with Data Architect and Data Engineer to prioritize improvements
→Contribute to data governance standards, definitions, and best practices across the GTM tech stack

5+ years of experience in a RevOps, Sales Operations, or GTM analytics role within a SaaS or technology environment — candidates from pure BI or data engineering backgrounds without commercial operations exposure will not be considered
Proven stakeholder management skills, with experience building credibility with Sales, Marketing, and Customer Success leaders
Demonstrated track record of driving business or process improvements using data — not just reporting on outcomes, but influencing them
Strong storytelling ability: structuring a narrative, building a business case, and presenting recommendations to senior audiences
Strong understanding of GTM metrics and KPIs across the full revenue funnel
Advanced proficiency in data visualisation tools (Power BI, Tableau, Looker, or similar)
Strong SQL skills for data extraction and manipulation; Python a plus
Experience with predictive analytics, statistical modelling, or forecasting techniques
Experience working with Salesforce and marketing automation platforms (HubSpot preferred)
Familiarity with tools such as Gong, ZoomInfo, or Loopio a plus

Do Your Best Work

The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend

Take Care of Yourself

R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.