Supplier Quality Engineer

About Safetrust

Safetrust is building the future of identity.

Imagine a world where your phone, wearable, or digital credential becomes your secure key—unlocking buildings, systems, and experiences seamlessly across physical and digital environments.

That’s what we do.

Our platform combines IoT devices, mobile credentials, and cloud-native architecture to power secure access for Fortune 200 companies and global enterprises.

As we evolve from a hardware-centric model to a platform and services-driven business, marketing plays a critical role in shaping how the market understands—and adopts—Safetrust.

Position Overview

The Supplier Quality Engineer (SQE) is responsible for ensuring that all externally sourced materials and components supplied meet Safetrust’s quality standards, technical specifications, and customer requirements. 

This role serves as a critical link between suppliers and internal teams, driving supplier performance, managing quality issues, and supporting both production and new production introduction(NPI) activities.

The ideal candidate is detail-oriented, analytically strong, and experienced in working with suppliers in a fast-paced, quality-driven environment.

Key Responsibilities

Supplier Quality Management & Performance

• Conduct supplier audits on-site (in Ha Noi or Dong Nai) to assess compliance with quality standards and requirements
• Monitor supplier quality performance through defined metrics and KPIs
• Supplier Issue Management & Improvement

• Lead supplier corrective action requests (SCAR)
• Perform root cause analysis using tools such as 8D, 5 Why, Fishbone
• Track and verify effectiveness of corrective and preventive actions

Supplier Issue Management & Corrective Actions

• Lead Supplier Corrective Action Requests (SCAR) and ensure timely resolution
• Perform root cause analysis using structured methodologies such as 8D, 5 Why, and Fishbone
• Track, validate, and verify effectiveness of corrective and preventive actions

Change Management

• Manage supplier-initiated changes, including PCN (Product Change Notice) and ECN (Engineering Change Notice)
• Ensure all changes are properly evaluated, validated, and approved prior to implementation
• Partner with internal stakeholders to assess risk and impact of supplier changes

Production & New Product Introduction (NPI) Support

• Support production teams in resolving supplier-related quality issues
• Participate in NPI activities, including part qualification, validation, and supplier readiness
• Collaborate cross-functionally with Engineering, Production, and QA teams to ensure seamless product introduction

What You Bring

• Bachelor’s degree in Engineering (Electrical, Electronics, or related field)
• 2–5 years of experience in Supplier Quality, Quality Engineering, or a related field
• Experience working with international suppliers preferred
• Strong understanding of supplier quality processes and continuous improvement practices
• Proven ability to manage supplier performance and drive issue resolution

• Strong analytical and problem-solving skills
• Effective communication and cross-functional coordination
• High attention to detail and quality standards
• Ability to work independently and manage multiple priorities under pressure
• Proficiency in English (reading and writing)

Preferred Qualifications

• Hands-on experience with quality tools and methodologies, including:
• 8D, 5 Why, FMEA, SPC, and Control Plans
• Experience conducting supplier audits aligned to ISO 9001 and/or IATF 16949 standards
• Strong stakeholder management and supplier engagement capabilities

Benefits

• Competitive salary based on experience and performance
• Full statutory insurance (social, health, unemployment)
• Annual health check-up and paid annual leave
• Professional, international working environment

Why This Role Matters

This role plays a critical part in ensuring product quality, supplier reliability, and overall customer satisfaction. By strengthening supplier performance and proactively addressing risks, the SQE directly supports operational efficiency and scalable growth across Safetrust’s global supply chain.

Equal Opportunity Statement

Safetrust is an equal opportunity employer and is committed to building an inclusive workplace. We do not discriminate based on age, race, religion, color, ethnicity, national origin, gender, gender identity or expression, sexual orientation, veteran status, disability, or any other protected characteristic.