Senior Manager, Physical Security

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The Senior Manager, Security Operations - Mexico City and LATAM leads physical security operations for Mexico City and provides regional leadership across LATAM. This role manages and mentors security professionals, establishes operational priorities, and ensures that local and regional programs align with Salesforce global security standards, business needs, and the evolving risk environment.
The role is responsible for the consistent execution of site security, emergency response, event security, executive protection support, workplace violence prevention, investigations, vendor management, and regional risk-mitigation programs. Success requires strong people leadership, sound judgment under pressure, disciplined planning, and the ability to build trusted partnerships across a complex multinational organization.

• →10+ years of progressive experience in corporate security, law enforcement, military service, intelligence, emergency management, or closely related public- or private-sector roles.
• →Demonstrated success leading teams and programs with responsibility for operations, training, vendor performance, and budget management.
• →Professional fluency in Spanish and English, including written, spoken, and comprehension skills.
• →Strong knowledge of physical security operations, emergency response, event security, investigations, workplace violence prevention, and asset protection.
• →Ability to make sound decisions, communicate effectively, and provide visible leadership during high-stress situations.
• →Exceptional presentation, writing, research, analytical, interpersonal, and de-escalation skills.
• →Ability to work onsite in Mexico City, travel within the LATAM region, and to the United States as business needs require.

Preferred Qualifications

• →Prior experience leading security operations in a fast-paced multinational corporate environment.
• →Law enforcement and/or military experience is highly desirable.
• →Experience with executive protection, threat and risk assessment, open-source intelligence, crisis management, and major-event security.
• →Working knowledge of access control systems, video surveillance, incident-management platforms, Google Workspace, Slack, and related enterprise collaboration tools.
• →Demonstrated proficiency using AI tools to build, enhance, and scale security operations, including workflow automation, data analysis, situational awareness, and operational decision support.
• →Relevant professional certifications or formal training in security management, investigations, emergency response, first aid, CPR/AED, or executive protection.
• →Familiarity with Salesforce and its business solutions.
• →Additional Information
• →This is an in-person / onsite position based in Mexico City. The role requires flexibility to respond to incidents outside normal business hours and to travel within LATAM and the United States when needed. Other duties may be assigned based on operational requirements.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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