Shop Manager

As a shop manager with SCAD Atlanta’s physical resources team, you’ll work to ensure that our innovative students have safe and reliable access to the extensive collection of tools and equipment they need to complete class projects and further their education. Spaces for which you will be responsible include the wood and metal shops, foundry, plastic lab, and paint rooms at SCAD Studio and other spaces at FORTY FIVE, as needed.

In support of the shops, you will:
• Coordinate shop hours and staff schedules with the academic calendar; work directly with your supervisor to conduct interviews, hire, and train staff on customer service, WebCheckout, and equipment care and use; review shop statistics to ensure efficient usage
• Organize and assign daily work tasks to staff; implement shop policies and procedures; guide students and faculty on challenging projects; speak at all student meetings and introductory shop classes
• Communicate procedure changes with faculty, staff, and students; conduct multiple staff meetings per quarter to review policies and identify areas of concern; consult with your supervisor on all special projects and external requests
• Develop shop policies and procedures; evaluate space usage and make revisions for incoming equipment, processes, and student requirements; schedule and manage tours for faculty, staff, VIPs, and students

As a manager, you will:
• Maintain, repair, and operate shop equipment; report needed equipment repairs and perform preventive maintenance; ensure a clean and functional shop environment
• Work with your supervisor on shop operations and communicate areas of concern; use the work order software to submit and coordinate repairs and maintenance requests; assist your supervisor with shop operation and capital budgets
• Research materials, supplies, and vendors to ensure quality, price, and availability; foster relationships with vendors to acquire all materials/parts, tools, and consumables; coordinate deliveries and facilitate the unloading and processing of materials
• Work with faculty to prepare quarterly inventory and resources; ensure the sales terminal is up to date and accurate; maintain sufficient inventories to meet academic demands

Additionally, as a shop manager, you will:
• Demonstrate the safe operation of shop equipment and related procedures; implement and comply with all safety policies and procedures; coordinate with an environmental health and safety (EHS) officer to implement OSHA standards
• Coordinate with EHS to train staff on first aid and emergency protocols; ensure first aid stations are stocked; administer basic first aid as needed
• Work directly with students and faculty to ensure support and quality of output; advise students on basic fabrication issues; correct file setup and complete projects
• Proactively process jobs to identify and provide solutions to issues; provide backup operations support during times of high demand; participate in university-wide special projects and events as requested

Ideal candidates demonstrate:
• Excellent communication, collaboration, organization, and problem-solving skills
• Outstanding leadership, time management, and prioritization skills
• A strong work ethic and high standards in the quality of their work
• An ability to troubleshoot technical issues

Candidates should be:
• Detail oriented
• Highly observant
• Committed to promoting a safe working environment

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