Retail Manager - Fountain Gate

This isn’t a typical retail leadership role. As a Retail Manager at Fountain Gate, you will lead the Retail Operations team - owning the sales floor, customer experience and team performance in a fast-paced, high-volume environment. You will play a critical role in driving store performance through strong leadership, real-time decision making and hands-on execution. Reporting to the Store Manager, you will:

• Lead, coach and develop a large front-end team
• Drive sales performance through stock flow, merchandising and in-store execution
• Take ownership of daily and weekly trading results
• Partner with Store and District leadership to plan and deliver on key business priorities
• Build capability across your team in a high-change, fast-paced environment

No two days are the same, but your focus will always be on leading your team and delivering results.

You might:

• Review sales and performance data, adjusting the floor to maximise results
• Lead and coach team members to lift service, productivity and standards
• Manage high-volume stock flow and ensure the shop floor is fully optimised
• Support onboarding and development of new team members
• Work closely with your Store Manager to plan upcoming trading periods and initiatives

You are a hands-on leader who thrives in fast-paced environments and knows how to get the best out of a team. You’ll bring:

• Experience leading teams in retail, hospitality, logistics or other high-volume environments
• The ability to make decisions, prioritise effectively and perform under pressure
• Strong coaching skills and the confidence to lead from the front
• A focus on outcomes—you take ownership of performance and drive results
• A practical, adaptable leadership style suited to a dynamic and changing environment

If you’re looking for a leadership role where you can make an impact, take ownership and grow your career—we’d love to hear from you. Join us and help shape what’s next. Apply now!

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