Associate Principal Technical Account Manager

Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving.

Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization.

Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight.

Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations.

Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation.

Technical Stack Proficiency: Familiarity or direct experience with:

Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML.

Database Management: Oracle, Sybase, MSSQL, MySQL.

Directory Services: LDAP, Active Directory.

Enterprise HR Systems: SAP, PeopleSoft.

Programming Languages: Java, .NET, or C++.

Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms).

Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit.

Security Domain Knowledge

Mandatory IGA Experience: Must have substantial Identity Governance

and Administration (IGA) experience.

PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus.

Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors.

Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD.

SaaS Platform Expertise: Must have experience working with SaaS security platforms.

Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage.

IGA Product Experience

Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt.

Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial.

Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts.

Management  Client Engagement

Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management.

RFP Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs.