Olympic Sculpture Park Mini Golf Representative

United States·SeattleTemporarymid

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ABOUT THE ROLE Join the Visitor Experience team for a rewarding summer role at the beautiful Olympic Sculpture Park!

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ABOUT THE ROLE

Join the Visitor Experience team for a rewarding summer role at the beautiful Olympic Sculpture Park! In this role you will deliver exceptional customer service by warmly welcoming visitors, promoting park offerings, and providing helpful information to enhance visitor’s experience. This role specifically supports efficient daily golf operations, contributing to smooth, professional, and visitor-focused park activities in a dynamic outdoor environment.

As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job—it's a chance to be part of a vibrant, creative community.

RESPONSIBILITIES

Provide a friendly, engaging, and welcoming experience for all visitors
Maintain knowledge of the museum’s current exhibitions, programs, and events in order to actively share information and engage visitors
Sell golf tickets accurately while following established policies, procedures, and discount guidelines
Sell memberships accurately while following established procedures, ensuring correct information on the digital forms, and sharing all member information
Assist the Supervisor with opening and closing procedures, including point-of-sale setup/breakdown and golf supply setup/breakdown
Support safe and efficient visitor flow by adjusting stanchions and signage as directed
Facilitate line management and visitor flow during peak periods
Deliver high-quality work by adhering to operational procedures, service standards, and team expectations
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time
Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work

WE ARE LOOKING FOR

Required Qualifications

High school diploma or equivalent combination of education and experience
Six months customer service, ticketing, and/or frontline operations experience with an emphasis on sales
Orientation towards exceptional customer service
Outgoing personality, comfortable interacting with the public, project an amiable and professional image with visitors and staff
Ability to maintain a positive approach when dealing with challenging customer service matters
General math skills
Ability to navigate the varied terrain at OSP; to stand or walk around for varied times and are responsible for weather-appropriate clothing and footwear for the varied weather
Ability to work effectively with a variety of Museum supporters, visitors, members, co-workers, vendors, and volunteers professionally and tactfully
Exercise discretion in maintaining confidentiality of sensitive information
Familiarity with Microsoft Office Suite, Google Suite, and internet-based research
Ability to learn Tessitura, the CRM and ticketing system
Ability to pass and maintain security background check clearance

Preferred Qualifications

One year of experience in a museum or arts & culture sector environment
Familiarity with Tessitura
Familiarity with Asana and Slack

FLSA Status: Temporary, Non-exempt

Work Location: On-Site Olympic Sculpture Park

Work Schedule: We're looking for someone to join us for a fixed term, June 10th - September 9th, 2026, in a part-time regular capacity. This person would have 3-4 shifts per week (Wednesday - Sunday), depending on the week. Candidates must be available for the following days:

On-site orientation and training: June 10th - June 12th
Opening Week: June 16th - 21st
Closing Weekend: September 6th & 7th

BENEFITS

Temporary SAM Staff have access to an onsite fitness facility and SAM’s museum library, can access a no-cost Employee Assistance Program resource, enjoy a 20% discount at the SAM Museum Shop and a 15% discount at SAM’s MARKET cafe, receive 2 SAM guest passes per quarter worked, have a Tier III membership to the American Alliance of Museums, can access 8 Home Free Guarantee cab rides home per year, and accrue paid sick leave at a rate of .0385 per hour worked.

ACCOMODATION

The Seattle Art Museum will consider reasonable accommodations for employees with disabilities to perform the essential functions/duties of this position. If you would like to request a reasonable accommodation to best enable your success in the role, please discuss this possibility with a member of our HR team at hr@seattleartmuseum.org.

SAM is proud to be an equal opportunity employer and we are committed to fostering a respectful, inclusive, and welcoming workplace for all employees and volunteers. Guided by our mission to connect art to life and engage diverse communities, we strive to create a sense of belonging for all of the communities we serve. All qualified candidates will receive consideration for employment without regard to race, national origin, marital status, sexual orientation, gender identity, disability, military status, or any other protected characteristic

Not sure you check every box? Research shows that candidates from underrepresented backgrounds often only apply if they meet 100% of the criteria. If you believe you could excel in this role, we encourage you to apply!