Personal Assistant/Social Media Manager

Key Responsibilities Administrative & Executive Support Manage and respond to incoming emails in a timely and professional manner on behalf of the President Confirm calendar appointments 48 hours in advance via phone or email Prepare and create professional presentations as needed Generate and send client invoices using company billing systems Follow up on outstanding invoices and maintain accurate records of payment status Upload and submit monthly invoices for government and municipal clients in accordance with contract requirements Transfer business phone lines each morning for regular business hours and each evening for after-hours monitoring Maintain organized digital files, records, and correspondence logs Social Media & Content Distribution Schedule and publish posts across all company social media platforms (YouTube, TikTok, Instagram, Facebook, LinkedIn) Upload and distribute new podcast episodes across all podcast platforms (Spotify, Apple Podcasts, etc.) Manage YouTube Community tab posts and audience engagement Assist with basic content repurposing (converting video clips, writing captions, formatting posts) Monitor comments, messages, and engagement across platforms and respond or flag as appropriate Requirements Client & Operations Support Manage the company's alarm monitoring portal adding, updating, and maintaining client accounts Serve as a point of contact for monitoring clients regarding account updates and basic service questions Coordinate with field technicians and office staff to ensure client records are accurate and current Track government client deliverables, submission deadlines, and contract milestones