securitas10d ago

IT WFM Product Owner

Europe (flexible Location) / HybridHybridmid

Product ManagementProduct Manager

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Quick Summary

Overview

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain –…

Key Responsibilities

Accountable for delivering WFM Infor product across countries within the division. Oversee day-to-day operations and manage the AMS vendor resources.

Requirements Summary

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Strong experience in WFM platforms (Infor WFM highly preferred) or large Workforce digital systems.

Technical Tools

agilepeople-managementroadmap-planning

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services.

With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets.

About the Role

~1 min read

Accountable for delivering WFM Infor product across countries within the division.

Oversee day-to-day operations and manage the AMS vendor resources.

Collaborate closely with business stakeholders at both European and country levels to prioritize initiatives and ensure the realization of business value, from business demand to delivery.

Initiate and drive projects that enable the rollout of the European WFM platform.

Safeguard the European core model to prevent deviations during delivery.

Ensure third-party solution providers adhere to best practices and maintain service level agreements.

Manage partners to deliver scope using an agile-hybrid approach during project rollouts and in business-as-usual operations.

Lead multiple streams of the solution, addressing reliability issues, monitoring progress, tracking KPIs, and managing budgets.

Develop problem management processes and implement service improvement plans.

Ensure business and technical stakeholders are represented in defining and evolving services through the Business and IT Product Owners.

Coordinate activities and align with Architecture, Testing, and Release Management teams.

Requirements

~1 min read

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
Strong experience in WFM platforms (Infor WFM highly preferred) or large Workforce digital systems.
Proven track record in product or domain management within complex international environments.
Experience leading small teams and managing vendor performance.
Excellent communication skills across technical, business, and executive stakeholders.
Ability to thrive in fast-paced, dynamic project environments.
Solid understanding of WFM requirements, objectives, and processes, coupled with the ability to leverage technology for business improvement.
Deep knowledge of services and solutions within Securitas.
Strong project and product management capabilities.
Experience working in matrix organizations and with virtual teams.
Driven to maximize client value through service and solution delivery.
Strong interpersonal skills with the ability to make informed decisions and execute effectively.
Strong people management and leadership skills.
Fluent in English.

Current Scope:

Infor Workforce Management (European Platform)

What We Offer

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At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.