Operations Director, Luxury Custom Residential Construction

The Operations Director, Custom Residential Construction, serves as the business leader for Sevan's residential construction practice throughout Los Angeles County. This individual is responsible for leading and growing a profitable business unit focused on high-end custom homes, luxury renovations, and architect-driven residential projects. The role combines entrepreneurial business development, operational excellence, and exceptional client service.

Acting as both a market leader and operations executive, the Operations Director develops relationships with homeowners, architects, designers, owner's representatives, consultants, and trade partners while ensuring projects are delivered safely, on schedule, within budget, and to the highest quality standards. Success is measured by profitable growth, client satisfaction, repeat business, employee development, and Sevan's reputation within the Southern California luxury residential market.

• →Lead business planning, budgeting, staffing, and strategic growth for the business unit.
• →Develop and maintain relationships with architects, interior designers, developers, municipalities, and luxury homeowners.
• →Prepare, review, and approve project execution plans, staffing plans, schedules, procurement strategies, and budgets.
• →Oversee estimating, preconstruction, value engineering, buyout, construction, turnover, and warranty.
• →Monitor financial performance and implement corrective actions when necessary.
• →Lead contract negotiations and major subcontractor procurement.
• →Develop preferred trade partner and consultant relationships throughout Southern California.
• →Represent Sevan at industry events and networking functions.
• →Promote a concierge-level, white-glove client experience.
• →Mentor future leaders and foster a culture of craftsmanship, accountability, and service.
• →Other duties as assigned.

• Bachelor’s degree in Construction Management, Engineering, Architecture, Business, or a related field, or equivalent experience.
• 15+ years of progressive leadership in luxury custom residential construction.
• Demonstrated P&L leadership and business unit management.
• Established relationships within the Los Angeles custom residential market preferred.
• Strong understanding of California permitting, hillside, coastal, and seismic construction.
• Demonstrated success leading complex custom homes from preconstruction through closeout.
• Excellent communication, executive presence, negotiation, and relationship-building skills.
• Experience with Procore, Microsoft Project, Primavera P6, estimating software, and Microsoft Office.

• Entrepreneurial mindset
• Executive presence
• White-glove customer service philosophy
• High emotional intelligence
• Strategic thinker with strong operational discipline
• Financially astute
• Builder of high-performing teams
• Relationship driven and community focused

Hybrid position based in Pacific Palisades, California. Travel primarily throughout Los Angeles County and Southern California as required. Works in office, jobsite, and client environments while balancing multiple complex projects