Deputy Manager / Manager (Capability Development)

Caa-Changi Airport Terminal 2mid

RetailAssistant Store Manager

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Overview

[What the role is]Ready to make a real impact on careers and organisational growth? We are on the lookout for an experienced,

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RetailAssistant Store Manager

Ready to make a real impact on careers and organisational growth? We are on the lookout for an experienced, driven and collaborative professional in Competency Development and/or Learning & Development to join the Human Resources team at the Civil Aviation Authority of Singapore (CAAS). This is an individual contributor role, where you will work closely with the team lead to develop, implement and manage competency frameworks and programs across the organisation. You will be at the heart of driving career progression and empowering professional growth through structured frameworks and learning initiatives.

Responsibilities

~1 min read

a. Support the development, implementation and updating of competency frameworks in partnership with divisions and key stakeholders

b. Establish job profiles, competencies and proficiency levels that align across CAAS and prepare the organisation for future priorities

c. Collaborate with divisions to craft training catalogues and milestone programmes that guide professional growth

d. Analyse competency assessment results at individual and organisational levels, turning insights into actionable capability-building recommendations

e. Support change management efforts around competency framework implementation and ensure they stay relevant and impactful

f. Work alongside HR and divisions to implement learning plans and programs that truly meet officers’ career development needs

g. Track, evaluate and fine-tune learning program effectiveness for better outcomes across the board

a. Minimum 3 - 8 years of experience in competency development, learning and development, or similar HR roles

b. Strong knowledge of competency framework design and implementation

Excellent project and change management skills with the ability to manage multiple initiatives effectively

c. Strong stakeholder management, communication and interpersonal skills to work across all organisational levels

d. Strong analytical, critical thinking and problem-solving skills

e. Proficient in HR software systems and Microsoft Office suite

f. Familiarity with Singapore public sector HR practices and WOG initiatives is a plus

If you are passionate about shaping talent, driving organisational excellence and making a real difference through competency and learning initiatives, this dynamic role at CAAS is your next challenge. Step up and help us elevate careers and the organisation together.

Note: Your appointment designation will commensurate with your relevant work experience.