Case Manager I

• Associate's degree in social services or a related field, or a two-year certification in a relevant area. Equivalent experience will be considered in lieu of or in combination with formal education.
• 2+ years of direct Case Management experience with knowledge of public benefits, financial resources and social services systems.
• Experience working with low-income and/or homeless populations, as well as individuals experiencing substance abuse, mental health challenges, and domestic violence.
• Skilled in crisis intervention and conflict resolution, utilizing approaches such as motivational interviewing, harm reduction, and trauma-informed care.
• Proficient computer skills, including Microsoft Office Suite (Outlook, Word and Excel) and typing skills
• Available to work flexible hours on an as-needed basis, including evenings and weekends, to accommodate participant availability.
• Adept at working effectively in diverse environments with people from all socio-economic backgrounds and a wide range of personalities and professional roles, including staff, residents, local agencies, contractors, and lenders.
• Bi-Lingual English Spanish plus

• Access to reliable personal transportation required, including a DMV record that permits driver to be insured under SHELTER, Inc.’s automobile coverage.
• Must successfully pass a criminal background check
• Must provide TB test clearance

• Maintains clear, firm, yet flexible boundaries, and a positive demeanor.
• Self-motivated and accountable in managing time and resources.
• Demonstrates professionalism and maintains high ethical standards and confidentiality. Delivers quality, organized work on time.

SHELTER, Inc., is an equal opportunity employer. We believe diverse perspectives drive innovation and lead to better outcomes for the communities we serve. We strongly encourage applications from individuals with varied backgrounds, identities, and lived experiences.

Notice: This description is a guide only. Upon hire, you will receive a formal job description.