Staff Marketing Strategy and Operations Manager (R4894)

United States·San FranciscoFull Time Employeelead

OperationsOperations Manager

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Overview

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems.

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Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Shield AI is seeking a highly motivated Marketing Strategy and Operations Manager to drive strategic planning, operational rigor, and cross-functional execution across the Marketing organization. This role will partner closely with Marketing leadership and key stakeholders across the company to improve how marketing plans, prioritizes, and delivers against its highest-impact initiatives.

The ideal candidate is a structured operator and program leader with strong project management skills who thrives in a fast-paced environment. This person is comfortable working across functions, influencing senior stakeholders, and translating complex priorities into clear plans, communications, and outcomes.

This is an on-site/hybrid position is based in our San Mateo office in the San Francisco Bay Area.

Support strategic planning and operational governance for the Marketing organization

Partner with Marketing leadership to develop annual and quarterly operating plans, including priorities, resource allocation, and success metrics

Drive complex, cross-functional programs across Marketing, Business Development, Product, and Finance, ensuring alignment and execution against key initiatives

Establish and manage operating rhythms (QBRs, leadership updates, planning cycles) to ensure visibility and accountability

Prepare executive-ready communications, including business reviews, strategic updates, and decision support materials

Serve as a central point of coordination across teams, helping to align priorities, resolve dependencies, and unblock execution

Improve internal marketing operations by identifying and implementing process improvements, workflows, and ways of working

Track progress against key initiatives and ensure alignment between plans and execution

Proactively identify gaps, risks, and opportunities, and drive them to resolution

5–8+ years of experience in marketing strategy, marketing operations, strategy consulting, or similar roles

Strong program and project management skills, with a demonstrated ability to drive complex, cross-functional initiatives from planning through execution

Demonstrated ability to partner with and influence senior executives and align diverse stakeholders around strategic priorities

Excellent communication and storytelling skills, with the ability to distill complex topics into clear, actionable insights

Comfortable operating in a fast-paced environment and managing multiple priorities simultaneously

Highly proactive, self-starting, and able to operate with a high degree of ownership and autonomy

Experience working in both B2B and B2C marketing environments

Experience supporting strategic planning or operational planning processes

Familiarity with marketing performance tracking and reporting

Expertise using AI/automation tools to improve workflows and team efficiency