Staff Engineer, Integrations

• →Architectural Stewardship: Author Architecture Decision Records (ADRs) for all major integrations and platform decisions, ensuring alignment with event-driven, asynchronous, and cloud-native principles across the organization.
• →Backend Engineering: Design and build isolated, decoupled microservices in TypeScript and Go that serve as the reference standard for correctness, performance, and maintainability.

• Cloud Infrastructure: Own infrastructure-as-code practices using AWS CDK across multi-region environments. Make authoritative decisions on data store selection and configuration across DynamoDB and Aurora RDS.
• Resiliency & Eventing: Build highly idempotent outbound APIs with exponential backoff algorithms. Architect strictly asynchronous webhook ingestion pipelines using AWS EventBridge and SQS.
• Enterprise Observability: Champion a culture of production visibility — instrumenting services with OpenTelemetry, designing Datadog dashboards tracking key SLIs (availability, latency, throughput), and driving incident response maturity.
• Security & Compliance: Ensure all integration services enforce strict tenant isolation, align with GDPR data minimization principles, and meet SOC 2 Type II cryptographic requirements. Be the final technical voice on security posture for the integrations domain.
• Mentorship & Standards: Establish and uphold engineering best practices across the integrations team. Mentor senior engineers through design reviews, code reviews, and structured technical growth opportunities.
• Operational Excellence: Lead Operational Readiness Reviews (ORRs), define CI/CD quality gates, and own the end-to-end lifecycle of critical integration systems from inception through production monitoring.

Must haves

• Extensive experience as a lead, staff, or principal engineer in a high-growth SaaS environment
• Deep expertise in TypeScript and Go, with a track record of production microservices at scale
• Mastery of AWS serverless paradigms — including CDK, EventBridge, SQS, Lambda, and Secrets Manager
• Proven ability to design decoupled, event-driven architectures and articulate the trade-offs of distributed systems
• Strong observability practice — hands-on with Datadog, OpenTelemetry, structured logging, and distributed tracing
• Exceptional communication skills; able to lead through influence and build alignment across engineering and product stakeholders
• Experience authoring ADRs or equivalent technical design documentation

Nice to have

• Prior experience building CRM integrations (Salesforce, Microsoft, HubSpot, or similar)
• Familiarity with PHP, Kotlin, or Python for legacy service transitions
• Experience building and maintaining SDK packages for third-party developers
• Working knowledge of AI-first development tooling and practices