District Manager

BostonFull-Timemid

OtherDistrict Manager

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Quick Summary

Overview

Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory.

Technical Tools

OtherDistrict Manager

Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. This role does require 60% travel.

Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service

Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)

May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community

Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications

Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability

Serves as representative/brand ambassador of territory; attends client and community engagement events

Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process

Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts

Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement

Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems

Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting

Completes required reports on time as outlined by policy

Ensures consistent and fair administration of all policies and procedures

Required Qualifications:

Bachelor’s degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree

Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.

Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.

Has the ability to think quickly, analytically, strategically, and accurately

Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills

Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient

Demonstrates initiative, ownership, multitasking, prioritization, and organization skills

Proficient in the use of Microsoft Suite

Extensive travel is required in this position